Medical Records P E
Resume:
C O N T A C T
E X P E R T I S E
S O F T W A R E
W O R K E X P E R I E N C E
UKG
Excel
Word
Outlook
Teams
QuickBooks
Lawson
Avatar
Kronos
Peachtree
Caminar
Team leadership and support
New hire orientation and
onboarding
Vendor contract management
Office operations management
Inventory management and
purchasing
Office maintenance coordination
Payroll preparation and validation
Accurate financial record-keeping
Patient/Client eligibility
monitoring
Revenue management and billing
coordination
Cash receipt recording and
deposit
Business Office Coordinator
***************@*****.***
Sacramento, CA
Telaecare Corp
2019-12.1.2023
Elverta, CA
Oversaw administrative staff, providing guidance and support to maintain a cohesive and motivated team.
Conducted new hire orientation, facilitating smooth onboarding processes and ensuring compliance with HR policies.
Managed vendor contracts as needed, negotiating terms and monitoring contract renewals.
Efficiently managed office operations and ensured smooth daily workflows.
Developed and implemented office policies and procedures, optimizing efficiency and productivity.
Managed office supplies and inventory, ensuring adequate stock levels and cost-effective purchasing.
Coordinated building maintenance and repairs, ensuring a safe and well- functioning work environment.
Entered AP batches weekly into accounting software, ensuring timely and accurate financial record-keeping.
Monitored client eligibility at admission and on a monthly basis, ensuring compliance with program requirements.
Maintained revenue information and provided billing details to the Accounts Receivable department and County agencies. Recorded and deposited cash receipts, ensuring accurate financial records and timely bank deposits.
Administrative Assistant (Medical Records)
Telecare Psychiatric Health Facility
2011-2019
Roseville CA
Management and complete oversight of medical record functions for our 16-bed inpatient acute psychiatric health facility. Responsible for all aspects of the medical records system which includes but not limited to maintenance, storage, processing of all medical records, sending out record request, data entry, as well as streamlining wherever possible. Responsible for all legal matters regarding medical records
(knowledge of local, state, and federal regulations) Interact and communicate both verbally and in writing with members served, family members, the public physicians, and staff. S H E L L E Y W O O D
O F F I C E C O O R D I N A T O R,
A D M I N I S T R A T I V E P R O F E S S I O N A L C O N T A C T
E X P E R T I S E
S O F T W A R E
W O R K E X P E R I E N C E
S H E L L E Y W O O D
O F F I C E C O O R D I N A T O R,
A D M I N I S T R A T I V E P R O F E S S I O N A L UKG
Excel
Word
Outlook
Teams
QuickBooks
Lawson
Avatar
Kronos
Peachtree
Caminar
Team leadership and support
Assisted with claims processing
and leave requests.
New hire orientation and
onboarding
Vendor contract management
Office operations management
Policy and procedure
development
Inventory management and
purchasing
Office maintenance coordination
Payroll preparation and validation
Accurate financial record-keeping
Client eligibility monitoring
Revenue management and billing
coordination
Cash receipt recording and
deposit
Decreasing
***************@*****.***
Sacramento, CA
Unit Coordinator
Office Manager
Telecare Psychiatric Health Facility
2009-2011
Roseville CA
Provided support services to the nursing, clinical, and medical staff Administrative Services and Reception
Overall support resource for doctors, nurses, case managers, clients, and their caregivers.
Responsible for scheduling appointments for doctors, nurse practitioners and clients.
Assisted leadership and team with day-to-day operations. Crisis management and evaluation for high-risk clients. Categorized and delegated calls to appropriate resource or department in order to deal with emergencies effectively.
Client interaction in order to avert potential crisis situations. Handled administrative policy and procedures.
Accountable for performing office administrative functions by providing excellent patient services and ensuring a smooth operation. Pulled charts for doctors, nurses, and case managers daily Crisis management and evaluation for high-risk clients. Categorized and delegated calls to appropriate resource or department in order to deal with emergencies effectively.
Prioritized clients and scheduled appropriately in order to address patient needs as soon as resources were available.
Assisted with reception duties such as checking in patients, answering phone calls, posting charges, scheduling appointments, processing mail, and delivering records
Client interaction, both in person and via the phone. Your paragraph text
A-1 Rentals
1987-2004
Redwood City, CA
Customer Service - handle all phone and counter inquiries, provide customers with equipment recommendations, operating instructions and rental agreement terms
Complaint Resolution - resolve all employee and equipment issues Preparation of Rental Agreements
Supervision of Mechanics and Yard Workers - trained counter employees and yard workers
Accounts Payable, Accounts Receivable and Preparation of Payroll Bank Deposits
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