Customer Service Office Assistant

ANDREW BLALOCK

Victorville, CA ***** 760-***-**** *************@*****.***

OBJECTIVE

EDUCATION

Seeking a Front Office Assistant position to provide exceptional administrative support and customer service, while learning and growing within a dynamic office environment.

High School Diploma 2011

Apple Valley High School

KEY SKILLS

STRONG WORK ETHIC

POSITIVE ATTITUDE

COMMUNICATION SKILLS

TIME MANAGEMENT ABILITY

PROBLEM SOLIVING SKILLS

WORK WELL WITH OTHERS

CUSTOMER SERVICE SKILLS

PROFICIENT IN MICROSOFT

OFFICE / WORD

PROFICIENT IN EXCEL

EXPERIENCE

August 2020 – June 2022

Amputee Role Player Strategic Operations Inc. Oceanside, CA

Worked collaboratively with teams of role players to perform Hyper- realistic training scenarios for military, law enforcement and first responders

Gained valuable on-set experience by working with established Project Managers and Special Effects Pyrotechnics professionals

Maintained professional attitude and demeanor at all times February 2018 – September 2018

Upholstery Assistant Custom Stitch Upholstery Hesperia, CA

Assisted in Upholstery deconstruction and refurbishing

Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties

Conducted online advertising, purchased materials, and set appointments for customers

April 2015 – March 2016

Grill Master Texas Roadhouse Coeur D’Alene, ID

Maintained all food stations preparing and plating food to be served

Restocked and rotated food items according to expiry dates to minimize waste

Cleaned and maintained kitchen equipment regularly September 2013 – JANUARY 2014

Call Center Representative RainSoft Water Treatment Victorville, CA

Responded to over 50 customer calls and emails per day to answer questions about products and services

Adhered to company policies and scripts to consistently achieve call-time and quality standards

Placed outbound customer service or customer satisfaction calls to follow up on issues

Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions

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