Customer Service Data Entry

Email: **************@*****.***

Phone: 678-***-****

SHANTON HOBSON

PROFESSIONAL SUMMARY

Knowledgeable and dedicated team player with over a decade of customer service experience and proven skills in contributing to company’s success. Maintains an irreproachable passion for cultivating partnerships, developing relationships, and growing businesses. Proficient computer and multi-tasking skills and able to thrive in fast-paced work environments. Currently residing in Georgia and available immediately for consideration.

SKILLS & ABILITIES

Effective critical thinking and problem-solving skills

Strong written and oral communication

Strong work ethic and professionalism

Ability to work collaboratively and independently

Ability to teach and lead others

PROFESSIONAL EXPERIENCE

SECURITY GUARD – G.Y.C. PROTECTION ATLANTA, GA

February 2017 – Present

Inspect and patrol premises regularly

Monitor property entrance

Authorize entrance of people and vehicles

Report any suspicious behaviors and happenings

Secure all exits, doors and windows

Monitor surveillance cameras

Respond to alarms and react in a timely manner

Submit reports of daily surveillance activity

Submit reports of every suspicious action

TEAM LEAD, DHL COLLEGE PARK, GA

March 2013 – February 2017

Operate stand-up and sit down lift

Transport product to refill areas

Load and unload trailers

Pre and post inspection of forklifts

Ensure safety of employees and warehouse

Communicate with supervisors on safety and progress of tasks

TEAM LEAD, THE BEAM TEAM CHARLOTTE, NC

February 2010 – February 2013

Managed office efficiency by organizing office operations and procedures, controlling correspondence, answering phones and e-mails

Removed old displays and assembled new ones

Responsible for operating data entry devices such as a keyboard or computer to verify and input data

Read source documents and entered data in specific data fields for subsequent entry, using keyboards or scanners.

Compiled, sort and verify the accuracy of data before it is entered

Located and corrected data entry errors, or report them to supervisors

EDUCATION

2017 Georgia Conference of Home Inspectors Marietta, GA

2015 West Georgia Technical College Douglasville, GA

2002-2003 Tidewater Community College, Norfolk, VA

1997-1998 Norfolk Vocational School, Norfolk, VA

1998 High School Diploma, Norfolk, VA

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