Lisbeth Aguirre
U.S. Citizen
**** ******** **. • Smyrna, GA 30082 • 770-***-**** • **********@*****.*** WORK
EXPERIENCE
NANKAI TRANSPORT INTERNATIONAL September 2022 – January 2024 Customs Brokerage Specialist Atlanta, GA
• Planned and coordinated 35-40 daily shipments, meeting all customer requirements and deadlines while preparing shipping documentation (e.g., bills of lading, customs regulation forms, shipping labels)
• Negotiated rates with and consolidated logistics providers, resulting in 40% cost savings HAPAG-LLOYD October 2018 – August 2022
Document Services Coordinator Atlanta, GA
• Processed 200+ daily invoices, prepaid/collect charges, and vessel certificates
• Managed customer interactions regarding bills of lading discrepancies and container routing information, averaging 40+ calls a day
• Provided sales and accounts payable assistance in resolving corrections to brokerage disputes, resulting in faster payments
COST PLUS WORLD MARKET September 2017 – September 2018 Point of Sale Coordinator Atlanta, GA
• Managed 200,000 SKU inventory including product shipment receiving, stocking, product pricing, and online order fulfillment
• Analyzed product sales trends to optimize product placement and pricing, leading to a 40% increase in sales
• Oversaw promotional events and coordinated weekly store layouts, promotional pricing, and product placement with department leads
SWISSPORT CARGO SERVICES April 2014 – August 2017
Accounts Receivable District Coordinator Atlanta, GA
• Managed 400+ invoices and payments daily on behalf of Qatar Airways including verifying customer contract terms, resolving rejected invoices, recording payments, addressing payment variances, and resolving claims
• Restructured customer contracts to simplify terms, reducing errors and rejected invoices by 90%+
• Coordinated directly with Qatar Airways customers to provide the best rate and shipping speed via air/ground
Import and Export Agent Atlanta, GA
• Managed import/export clearance procedures for 5+ flights daily for Asiana Airlines, Air Canada, and Alaska Airlines
• Acted as primary interface with all key stakeholders including U.S. Customs and Border Control, loaders/unloaders, gate agents, truck drivers, and customers EDUCATION
METROPOLITAN AUTONOMOUS UNIVERSITY Mexico City, Mexico Bachelor of Arts in Psychology
Associate of Arts in Spanish
Continuing education with additional courses in Six Sigma, Microsoft Access, Human Resources, Compensation, Labor Relations, Organizational Behavior INTERESTS /
SKILLS
Skills: Fluent in Spanish; Microsoft Word, PowerPoint, Excel, Access Interests: Pursuing customs broker license