Sales Experience Customer Service
Resume:
SARAH I. SANCHEZ **** s. Conway Rd. APT.****
Orlando, Florida, 32812
*************@*****.***
Objective: To utilize my skills in a company this strives for professional excellence and quality Retail Industry. My experience and professional skills are an asset which can be utilized to increase sales and productivity effectively and efficiently while benefiting the overall growth of the company.
SUMMARY OF QUALIFICATIONS
Over 20 years of sales experience, 2 years’ Timeshare sales experience. Works well in a fast paced environment. Internet and has ability to effectively communicate. Knowledgeable in package sales, telesales via telephone.
Highly proficient in Microsoft Office suite and various civilian applications and software programs
Excellent written, verbal, and interpersonal communication skills with superior problem solving, decision making and conflict resolution within ethical parameters
Expert in strategic planning, prioritizing, staff synchronization, cost comparison analysis, projecting 2 and 3 order effects of crucial decisions thus improving existing processes and worker productivity
Exceptional ability to manage multiple tasks at the same time, assign priorities of work, and easily adapt to a changing environment while working under pressure to meet scheduled deadlines
Intermediate knowledge of manufacturing work flow principles in an operational environment.
RELEVANT EXPERIENCE
Retail / Customer Service / Management
Manage store operations by ensuring exceptional performance and excellent customer services
Assist customer in all aspects of store services including handling complaints and inquires
Train and supervise employees
Ensure banking is manage efficiently and cash and receipts are reconciled
Manage weekly inventories
Coordinate sales promotions and provide sales targets.
Personnel and Asset Management
Monitored the sales floor regularly, talking 12 staff and over 100 customers, and identifying and resolving urgent issues.
Deal with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews
Deal with chain sales, as and when required
Respond to customer comments and complaints
Update superiors on business performance, new initiatives and other issues
Maintained awareness of market trends in the retail industry
Recognized forthcoming customer initiatives and kept up with local competitors
EMPLOYMENT HISTORY
Sales Orlando, FL Westgate Resorts 2015 – Now
Cashier Orlando, FL Lowes 2014 – 2016
Store Manager Orlando, FL Maxrave 2007 – 2011
Store Manager Orlando, FL Check on Hold 2005 – 2007
Sales Associate Orlando, FL Bass Pro Shop 2003 – 2005
Sales Associate Orlando, FL Dillard’s 1999 - 2003
Supervisor of C Dominican R Bank Popular 1986 – 1993
EDUCATION AND CERTIFICATIONS
Bachelor of Arts, Organizational Management Ana G. Mendez Attending
SKILLS
Proficient in Spanish Language and English
Microsoft Office, Power Point, Excel, etc
Contact this candidate