Administrative Assistant Operations Manager
Resume:
BRIANNA LEON
Shows strengths in overall management. History of personal data entra and trend monitoring, years of money handling and banking experience. Earned development in client relationship building and nancial planning and services. Is a bilingual, well versed corporate professional with 5+ years of in- eld, hands on project planning, recruiting, and management with knowledge of client communications, and customer retention.
7979 Skillman St
Dallas, TX 75231
*.*********@*****.***
Work Experience
Cottonwood Financial — Lead Finance Manager
Global HD LLC — District Operations Manager
Laurent Abitbol LLC State Farm Agent — Administrative Assistant 11/2022 to Present, Plano, Texas
Responsible for ensuring credit worthiness by processing loan applications and documentation within specified limits. Must interview applicants to determine financial eligibility and feasibility of granting loans. Determine all applicable ratios and metrics and set up debt payment plans. Handle confidential information, process debit and credit card transactions, and refunfunding of high profile accounts. Ensure all legal documentation is signed and logged, educates clients on legally binding contracts, disclosing interest rates per Texas compliance laws, undergoes quarterly training and compliance courses. Grew office in average principal and new client goals. Trained and monitored Assistant Finance Managers in their daily tasks and responsibilities. Kept in communication with corporate and operational departments. Advanced within first year of employment.
07/2020 to 11/2022, Plano, TX
Directed the overall operations and held sole responsibility for the effectiveness and successful management of labor, productivity, quality control, safety measures, client recruiting, corporate email and report logging. served as a company representative on regulatory issues. Pushes thorough operational procedures, systems, and principles in all areas of chain supply management. Carries out supervisory responsibilities in accordance with company's policies and contractual laws - IE ensure all government tax forms are filled out correctly and kept up with throughout the duration of the client or contractor’s legal binding carrier contract.
Cavalier Golf and Yacht Club — Assistant Event Manager Aldo — Sales Lead Manager
Education
Oscar Smith High School — Advanced Diploma
Accomplishments
04/2018 to 05/2020, Norfolk, Virginia
Duties and responsibilities included: providing administrative support for the agent contracted with State Farm (L. Abbotbul) to ensure efficient operations of the office. I supported my managers and their clients through a variety of tasks related to organization and communication. I held responsibility for maintaining confidential and time sensitive material to ensure I met deadlines and imported data within a timely manner. Communicated via phone and email ensuring that all my designated assignments were completed accurately and efficiently. 04/2016 to 01/2018, Virginia Beach, Virginia
As the assistant to the Head Director, I was responsible for planning, promoting and ensuring the smooth running of an event schedule and individual events. I assisted in the overall production from weddings to a virtual conference, volunteer events, and conferences. Handled more of the financial closing costs and dealt with high profile guests. There was often plenty of overlap between the work of an events team and a marketing team. Minor duties included: member approval and assisted in the hiring in training of banquet servers and bar cocktail servers. assisted on payroll when the director was unavailable.
07/2013 to 03/2016, Milford, CT
opened and closed the store and performed other administrative duties in a retail setting. The main duties include assisting customers when needed, making sure the store is organized, neat and tidy, ensuring the alarm system is working properly, deposited revenue in mall drop box for bank pick up, assisted in first round interview, upsold merchandise, and maintained weekly, monthly and yearly sales goals. 08/2009 to 05/2013
Advanced General Studies
Client Percentage Requirments
Increased Company’s Overall Production, Delivery and Conflict Resolution Percentages Within 1 Year
2 Promotional Offers In 2 Years
I was offered two advancements in position and salary within a 2 year period with a moving allowance.
Lead Assurance Auditor
Became the lead role in Assurance Auditing
Fork Lift Operation Certification
License to operate a fork lift
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