Administrative Assistant Business Manager

PEGGIE CHANDLER

Shelbyville, KY *****

502-***-**** - ************@***.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Proven Business Manager with a track record of enhancing operations and client satisfaction at the KY Board For Certified Prevention Specialists. Excelled in documentation and reporting, alongside fostering robust client relationships. Demonstrated decision-making prowess and a knack for improving program efficiency. SKILLS

Documentation And Reporting Decision-Making

Client Relationship Management

WORK HISTORY

07/1999 to 07/2005 Business Manager

KY Board For Certified Prevention Specialists – Shelbyville KY 40065 Worked from home office. Maintained database for all KY Certified Prevention Specialists which included certification dates and renewal dates. Sent out all correspondence relating to this certification.

Prepared for and attended quarterly Board Meetings. Responsible for taking and typing the Minutes from these meetings.

Many other office duties.

12/1991 to 07/1999 Program Coordinator

Dept Of Mental Health – Frankfort KY

Division of Substance Abuse, Prevention Branch

Developed and maintained relationships with external partners to facilitate program operations.

Kept program-related data accurate, up-to-date and easily accessible for accessibility.

Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.

08/1986 to 11/1991 Administrative Secretary

Dept Of Health & Human Services – Frankfort KY

Provided clerical support to company employees by copying, faxing, and filing documents.

Sorted, opened, and routed mail and deliveries to meet business requirements Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments. 07/1973 to 06/1986 Sr. Casework Specialist

Dept. Of Human Services – Shelbyville KY

Interviewed clients and determined eligibility for Food Stamp Program and Aid to Families with Dependent Children (AFDC) Program.

Developed strong client relationships through consistent communication and attentive service.

Interpreted clients' needs and introduced services to fit specific requirements. EDUCATION

05/1973 High School Diploma

Shelby County High School - Shelbyville, KY

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