Business Analyst Software Development

Suhail Bajaber

Sr. Business Analyst

240-***-**** **************@*****.*** https://www.linkedin.com/in/suhail-bajaber-45b8a54b/ Summary With over nine years of dedicated industry experience, I am an experienced Business Analyst adept at harmonizing business objectives with technological solutions. My proficiency spans the breadth of business analysis, from meticulous requirement gathering to precise process modeling. I possess an in-depth understanding of various Software Development Life Cycle (SDLC) methodologies, including Agile, Waterfall, and RUP, allowing me to craft comprehensive Business Requirements Documents, Use Case Specifications, Functional Specifications, and Workflows. Recognized for my ability to excel within complex, cross-functional, and globally dispersed teams, I bring a wealth of expertise and a demonstrated history of success in documenting business processes and designing use case scenarios. I am prepared to deliver measurable value and foster organizational excellence in any role.

Skills

Data Analysis: SQL, Excel, Tableau, Power BI, R, Python Business Intelligence (BI) Tools: SAP BusinessObjects, IBM Cognos, Microsoft Power BI, Crystal Reports, QlikView

Process Modeling and Analysis: BPMN, ARIS, Visio

Requirements Management: JIRA, Confluence, IBM Rational DOORS, Requisite Pro Agile Methodologies: Scrum, Kanban, JIRA, Trello

System Analysis: UML

Prototyping and Wireframing: Axure RP, Balsamiq, Sketch ERP and CRM Systems: SAP, Oracle, Salesforce

Software Development Life Cycle (SDLC): Waterfall, Agile (Scrum, Kanban) Programming Languages: R, Python, SAS, SPSS

Reports and Dashboards: Tableau, QlikView, Power BI, Business Objects Database and SQL: Microsoft SQL Server, MySQL, Oracle DB, NoSQL, DB2, Teradata Data Modeling: Star Schema, Snowflake Schema

Operating Systems: Windows, MacOS, Linux

Office Tools: MS Office (MS Access, MS PowerPoint, MS Excel, MS Word), Office 365 Other Tools: AEM, Jira, ClearCase / Quest, Test Director, MS Project, HP ALM Experience Wolf Careers, Inc.

Sr. Business Analyst / Functonal Engineer

Mar 2021 - Present

MD, USA

Defined requirements analysis, scope, MVP, user stories, and prioritisation in collaboration with PO, PM, TL.

Discussed market-specific requirements and practices with PO to meet go-live criteria. Elaborated acceptance criteria for prioritzed user stories in collaboration with PO, TL. Developed requirements, with PO having final decision responsibility. Conducted analyses with business stakeholders and applied requirements analysis. Took an active role in sprint meetings, such as defining, planning, backlog grooming, and retrospectives,making recommendations for next actions and decisions for approval by PO.

Provided daily support to the scrum team by identifying tasks, gathering and preparing business requirements,and performing acceptance testing, checking for quality during the sprint, and validating against predefined requirements. Facilitated knowledge transfer to end users.

Contributed functional/technical knowledge and skills to the squad to enable turning user stories into working software that optmized business experience. As a squad member, assumed responsibility for overall functionality, quality, performance, and security of products in scope along with embracing Lean, Scrum, and Signify values.

Translated business requirements, via user stories, into IT solutions that optimised business experience.

Analyzed problems and ensured they were solved within SLA and to the user's satisfaction.

Proactively shared knowledge and experiences in Guilds, with colleagues from own and other squad with similar technical and/or functional focus. Collaborated with PO and other agile team members to craft clear user stories, design tests for prototypes and products, and continuously deliver product enhancements in sprints.

Served as a trusted adviser for PO and other business stakeholders in the Product area. Developed and provided required user training for the implemented application. Collaborated/aligned at the functional level daily with involved suppliers in his/her domain.

Conducted User Acceptance Testing, SWOT Analysis, Cost Benefit, and ROI analysis to ensure the system meets business, financial, and system requirements. Skills:

Requirements Analysis, Stakeholder Engagement, Acceptance Criteria, Stakeholder Analysis, Agile Practices, Quality Assurance, Technical Expertise, Business Optimization, Product Ownership, Business Analysis, User Story Development, Product Delivery, Stakeholder Management, Financial Analysis.

Bits&Pixels Project: IT - Centene Corp.

Sr. Business Analyst

Jan 2017 - Aug 2019

KSA, Jeddah

Produced various documents such as functional specifications requirements (FSR), business requirements documents (BRD), business process documents, user manuals, user interface specs, data mapping documents, and testing workbooks with exceptional quality.

Analyzed and reviewed business requirements documents and system functional specifications with business users to ensure accurate and comprehensive documentation.

Facilitated several projects by working as Scrum Master and applying Software Development Life Cycle (SDLC) methodologies, primarily Agile, Waterfall, RUP methodologies, handling Scrum team offshore and onsite. Utilized industry-leading tools such as JIRA, Caliber, MS Visio, MS Word, MS Excel, and MS PowerPoint to develop various project deliverables with high quality and efficiency. Created user stories using JIRA to streamline the Software development process and improve the team efficiency

Implemented Adobe Test and Target / AEM Target, and had vast experience with Web analytics tools such as Adobe Analytics, and Google Analytics. Successfully executed Adobe Site Catalyst implementation for numerous client sites from clusters like IME (Information, Media & Entertainment), BFS (Business & Financial Services).

Conducted GAP analysis between AS-IS & To-Be process & design, risk analysis of the existing system, and evaluated benefits of new systems to drive improvement. Performed AS-IS business process study and gathered requirements for migrating Content from Portal to Adobe AEM and functionalities including Multi-site management and multi-channel management and Digital Asset Management. Developed business process models in the Agile environment using TFS platform and created Unified Modelling Language (UML) diagrams for Business Process Modelling like Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, and Flow Charts. Collaborated with traders, brokers, business users, SMEs as part of requirements gathering and elicitation to finalise the project scope, and conducted JRD sessions with SME and manager to understand business processes, functionality detail. Developed Functions, Packages, Procedures and Triggers using PL/SQL, proficient in database query tools for Oracle, SQL, and UNIX, such as TOAD and SQL Plus, utilized predetermined UNIX scripts for file transfer and file manipulation as part of the Test Data arrangement.

Conducted additional data validation using custom SQL scripts, experienced in all facets of Software Development Life Cycle and Business Process Models with Waterfall, and had extensive knowledge of design using UML and Requisite Pro. Communicated and worked effectively with business users and senior management, had a solid base in gathering and documenting user and business process analysis and business requirements, and experienced in process modeling using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams and Data Modeling.

Worked as a part of a scrum team in an agile methodology with sprint cycles, daily stand ups, and story implementation with large cross-functional project and support teams, served as a point of contact for the client's stakeholders, and provided customer support in addition to team building with on and offshore agile teams. Collaborated and worked with various IT teams and businesses to ensure successful project delivery.

Produced required SQL scripts for database testing and performed data validation utilizing SQL queries and engaged in backend testing. Skills:

Methodologies, Tool Proficiency, User Stories, Implementation, GAP Analysis, Requirement Gathering, Process Modeling, SQL Proficiency, Agile Methodology, Teamwork. United Motors Company Project: Chevron

CRM - Team Leader

Jan 2011 - Dec 2016

Jeddah, KSA.

Developed and implemented comprehensive test plans, test scenarios, and traceability matrices for Black box,System testing, Integration Testing, and User Acceptance Testing, resulting in improved product quality and reduced defects. Conducted user group meetings and successfully gathered system requirements for web application development using Rational Requisite Pro, Rational Clear Quest, Rational ClearCase, and Tele-logic DOORS,leading to a more efficient and effective development process.

Facilitated Joint Application Development (JAD) sessions and Rapid Application Development (RAD) sessions,ensuring that project design was acceptable to customers and feasible for developers within budget and time constraints. Collaborated with business team members to gather and document requirements, ensuring project scope was analyzed and managed to avoid Scope Creep. Conducted User Acceptance Testing (UAT) with business users, gathering feedback and providing it to the Development team, resulting in improved product quality and increased customer satisfaction.

Assisted business reporting and scrum teams in understanding e-commerce, inventory, and store operations data and business processes, leading to more informed decision- making.

Utilized SQL queries to perform Data Validation and Data Integrity testing, ensuring data quality and integrity.

Conducted additional data validation using custom SQL scripts, resulting in improved data accuracy and reliability.

Reviewed test cases provided by the QA team, providing feedback that improved the overall testing process and reduced defects.

Recognized for exceptional communication skills in conveying business application workflows to stakeholders, application developers, and end-users, resulting in increased understanding and successful project outcomes. Enabled necessary collaboration among business and development teams, resulting in clear and well-defined requirements and successful project outcomes. Developed Use Case Models, Activity Diagrams, State Diagrams, and Data Flow Diagrams (DFD), providing a clear visual representation of project requirements and processes.

Demonstrated strong visual modelling and business process modelling skills using tools such as MS Visio and StarUML, resulting in more efficient and effective development processes.

Successfully worked in team environments, developing relationships with external customers and internal counterparts, resulting in successful project outcomes. Acted as a liaison between business owner, SME, and development teams, successfully presenting project scope and ensuring project success. Assisted in the development of test cases based on product features and functionality, ensuring comprehensive and effective testing.

Conducted gap analysis, developed proof of concept, and detailed storyboards to help with business and technical decisions, resulting in improved project outcomes. Demonstrated excellent analytical, organisational, communication, and documentation skills, along with good process management skills, resulting in comprehensive and successful project outcomes.

Utilized JAD (Joint Application Development) & RAD (Rapid Application Development), Prototyping techniques in gathering business, functional, and systems requirements, story boarding, generating project specifications

Implemented analytical, methodical, and resourceful approach to problem-solving, identifying causes and corrective actions to meet short and long-term business, financial, and system requirements.

Skills:

Data Analysis, SQL, Modeling, Liaison,Test Development, Gap Analysis, Analytical, Prototyping.

Education Osmania University - Hyderabad, India

Commerce

2007

Bachelor of Commerce

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