Office Services Computer Software
Resume:
Gerald E. Brown
Dallas, Texas 75217
972-***-**** Mobile
************@*****.***
SUMMARY OF QUALIFICATIONS
For the last 25 years, I have gained extensive experience as a key support person in office services. I have exceptional interpersonal skills and is comfortable with working in a stressful, fast-pace, deadline-oriented, and error free environment. I am proficient when completing tasks associated with scanning documents into an imaging database and maintaining a filing system of confidential and non-confidential information. I have vast knowledge of various office equipment and computer software which includes Microsoft products (Outlook, Word, Excel, and PowerPoint), Kronos, and Workday. I possess excellent organizational, verbal and written communication skills. I am personable, knowledgeable, and professional in presenting myself in an office setting.
EXPERIENCE
City of Dallas – Dallas, TX April 2023 – October 2023
Code Compliance Inspector
Traveled throughout the city of Dallas conducting inspections on properties, projects, buildings, homeowner properties, and developments to ensure compliance with all municipal, state, and federal regulations.
Identified, determined, compiled, and investigated non-compliant concerns and addresses issues with appropriate parties; and tracks corrective actions.
Created accurate and professional notices of violation; took photographs and gathered evidence while performing inspections; issued citations and responded to citizen complaints.
Educated and provided information to citizens, developers, and the public; interpreted laws and regulations while educating the public on laws regulations and code standards.
Drafted, maintained, and edited documents regarding inspections, code enforcement activities, and code violations; creates and updates service requests appropriately tracking work assignments and progress.
Munsch, Hart, Kopf & Harr – Dallas, TX January 2019 – January 2022
Facilities Specialist
Worked independently with minimal direct supervision on simultaneous projects.
Provided prompt response to requests and issues from Attorneys and staff regarding facilities related services.
Participated in and documented regular facilities inspections of interior office structure and office equipment.
Executed manual dexterity while operating office machinery (phone, copier, binding equipment, etc.).
Performed basic mathematical calculations using a calculator/computer.
Functioned with a high level of patience, tact and diplomacy in handling complex situations.
Exhibited fine and/or gross motor skills, including the ability to grasp, lift and/or carry 40 lbs. or greater or on a standard wheeled cart with a load capacity of 100 lbs.
Strasburger and Price, LLP - Dallas, TX October 2012 – February 2018
Imaging Manager/Facilities Specialist
Prepped and conducted heavy scanning of confidential and non- confidential paper documents into an imaging system.
Opened, sorted, and prepped incoming email requests for imaging.
Handled several high-profile projects.
Created and added new material to file records needed for court and depositions.
Ran a full-service Copier and Bindery system.
Distributed mail to appropriate employees for different offices located in the U.S.
Gathered, maintained, and filed legal documentation and new contracts in chronological and numerical order.
Located and retrieved information from files in response to requests from personnel.
Assisted other administrative staff with overflow work.
Coordinated and assisted in the set-up, turn over and/or tear down of conference/meeting rooms.
Conducted intra-office moves, involving contract movers.
Fulbright and Jaworski Law Firm - Dallas, TX January 2004 - August 2011
General Mail Clerk
Sorted incoming and outgoing bulk and metered mail for Federal Express, U.S. Postal, DHL, and UPS with using a Pitney Bowes mail machine.
Handled and distributed interoffice mail to appropriate personnel for different offices located in the U.S. and globally.
Prepared summit daily department reports.
Handled in and outgoing faxes.
Maintained and updated an effective filing system which consisted of thousands of case files.
Located and retrieved information from files in response to requests from personnel.
Archer Management Services - Dallas, TX January 2002 - January 2004
Mail Lead
Sorted incoming and outgoing bulk and metered mail for Federal Express, U.S. Postal, DHL, and UPS with using a Pitney Bowes mail machine.
Prepared summit daily department reports.
Preformed accounts payable, account receivable, and bookkeeping process.
Operated a PBX system.
Handled in and out going faxes.
Danka Imaging Service – Dallas, TX September 1994- December 2001
Site Manager
Sorted incoming and outgoing bulk and metered mail for Federal Express, U.S. Postal, DHL, and UPS with using a Pitney Bowes mail machine.
Negotiated and established bids, service agreements and contracts.
Scheduled and supervised preventive maintenance for 50 copiers.
Prepared and maintained copier maintenance budget reports.
Maintained and analyzed copier evaluation forms for management report.
Placed orders for machine equipment and supplies for various departments.
Resolved discrepancies and problems with vendors.
Trained designated back-up personnel.
Maintained and reviewed inventory reports.
Coordinated timecard submissions and monthly management reports.
Initiated and maintained service expense tracking logs.
Provided direction to other operations.
EDUCATION
Jarvis Christian College- Hawkins, TX August 1983- May 1985
Major: Architecture Minor: Business
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