Customer Service High School

Janaye Bell

• Tempe, Arizona • 480-***-**** •

**********@*****.*** _

OBJECTIVE

To secure a position with a company that will utilize my acquired skills and present me with the opportunity for advancement.

EDUCATION/

Cosmetologist

Avalon cosmetology School

Red Mountian High School June 2007

Regents Diploma

SUMMARY OF QUALIFICATIONS:

• Highly proficient in customer service

• Strong organization and motivation skills

• Accuracy, accountability, reliability, integrity

• Experienced in hands-on problem solving

• Maintain workload while meeting deadlines efficiently

• Strong computer skills with managing inventory program RELATED WORK EXPERIENCE

Philly’s Sports Bar and Grill (AZ) March.19-Oct.19 Manager/ Bartender

• Motivated employees to bring their best personalities to the table to exceed customer expectations

• Highly proficient in creating a positive work environment for all employees

• Successfully created weekly spread sheets using Microsoft Excel

• Assigned tasks and tracked to specific deadlines for inspections

• Assisted with inventories, ordering, staff training, end of day reports and cash handling

• Strong ability to increase rate of customer return Lucky Break Sports Bar (AZ) May.15-Jan.19

General Manager/ Bartender

• Hire/Train all new employees

• Established bar guidelines to be followed throughout service

• Directed and coordinated staff to ensure proper functioning of operations

• Calculated and administered payroll to all employees Bar Louie (AZ) July.16-April.17

Bartender/Trainer

• Comprehensive knowledge of inventory on hand, drink mechanics, and drink pricing

• Demonstrated ability to keep the bar organized, stocked and clean

• Able to help guests in selecting menu items

• Track record of taking and delivering orders quickly La Fonda Aug.12-Dec.14

Bartender/ Server

• Worked well both independently and on a team of 5 + workers with minimal supervision

• Able to communicate equipment issues and understand job assignments

• Ability to prioritize work assignments

• Highly skilled in mixing, garnishing and serving drinks in keeping with bar’s specifications

Skills:

• Creating Sales

• Lead and supervise staff

• Proficient in multiple technology

platforms

• Employee development

• Build customer relationships

• High attention to detail while multi-

tasking

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