Human Resources Manager

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Summary

Human Resources Manager & Business partner with 19 years of expertise, adept at navigating multicultural and multigenerational corporate settings. Committed to fostering employee development, empowering individuals to meet strategic business goals, boost productivity, and propel revenue growth. Holds a rich background in freight forwarding, logistics, warehousing, and manufacturing. Skills

• Leadership

• Communication

• Problem-Solving

• Emotional Intelligence

• Adaptability

• Skill Matrix Analysis

• Ms office (Word/Excel/Powepoint)

• Strategic Planning

• Budget Management

• Compliance and Regulations

• HRIS (Human Resources Information Systems)

• Project Management

• Succession Planning

Professional Experience

HEAD OF HUMAN RESOURCES & ADMINISTRATION 01/2018 - 12/2023 APS LOGISTCS INTERNATIONAL (PVT) LIMITED - SRI LANKA A freight forwarding and logistics company providing end-to-end solutions tailored to customer needs, specializing in exports of garments and tea. The company has a staff of 150, including one branch office at Katunayake Airport.

• Formulated comprehensive HR policies and procedures, eliminating misunderstandings.

• Implemented training programs resulting in a 50% increase in efficiency.

• Designed a Performance Management System improving efficiency by 75%.

• Introduced incentives reducing staff turnover by 30%.

• Established a succession plan enhancing middle management retention by 75%.

• Developed talent acquisition strategies reducing lead time by 50%.

• Implemented workforce planning strategies, resulting in a 75% retention rate.

• Maintained a 0% labor lawsuit rate through proper termination procedures.

• Implemented ISO standards improving organizational effectiveness by 40%.

• Introduced staff benefit plans boosting motivation by 25%.

• Implemented attendance tracking system reducing absenteeism by 60%.

• Achieved 25% cost reduction through e-filing and automated systems.

• Established exit interview process to identify improvement areas.

• Fostered positive employee relations through effective communication and engagement initiatives, promoting a cohesive workforce.

HEAD OF HUMAN RESOURCES & ADMINISTRATION 04/2018 - 12/2023 APS BPO SERVICES PVT LTD, SRI LANKA

(An additional responsibility assigned, apart from the primary role, involves overseeing APS BPO Services Pvt Ltd.)

PS BPO Services Pvt Ltd serves as the back-office arm of APEX Logistics International Inc, USA, handling various logistics-related tasks. With a dedicated team of experts, the BPO consists of 35+ employees and is continuously growing to meet the demands of the logistics industry. UTHPALA MAHESHA THENUWARA

Winnetka, CA 91306

747-***-**** - ******************@*****.*** – www.linkedin.com/in/mahesha- thenuwara-3b090320

Fully Work Authorized No Visa Sponsorship Required

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• Oversaw the BPO arm of APEX Logistics International Inc, USA.

• Implemented roster plan improving staff retention by 30%.

• Introduced staff benefit plans enhancing motivation by 25%.

• Established an onboarding bonus retaining middle management by 90%.

• Implemented staff engagement programs boosting efficiency by 40%.

• Maintained a 0% labor lawsuit rate.

• Implemented attendance tracking system reducing absenteeism by 60%.

• Developed talent acquisition strategies reducing lead time by 35%.

• Implemented performance management system increasing staff engagement by 35%.

• Introduced reward schemes based on KPI achievements, enhancing efficiency and retention. HEAD OF HUMAN RESOURCES 02/2012 - 02/2016

HELLMANN WORLDWIDE LOGISTICS (PVT) LIMITED - SRI LANKA Hellmann Worldwide Logistics is a Global company which has more than 489 offices worldwide. Freight forwarding contact logistics, warehousing and value-added services were among the fully fledge Services. In Sri Lanka Branch there were 200 employees.

• Executed workforce planning strategies, achieving a 75% retention rate.

• Implemented talent management initiatives, resulting in a 40% increase in productivity.

• Developed a system reducing absenteeism, late arrivals, and sick leave by 60%.

• Introduced incentives /reward plan, increasing productivity by 75%.

• Implemented a system boosting staff engagement by 70%.

• Introduced incentives, enhancing efficiency by 60% and retention by 75%. HEAD OF HUMAN RESOURCES & ADMINISTRATION 01/2008 - 02/2012 ULTRATECH CEMENT LANKA (PVT) LIMITED - SRI LANKA

UltraTec Cement is a flagship Company of the Adiya Birla Group; is a leading Company in Cement Industry, the world’s 5th largest Cement Manufacturer and one of the biggest Business conglomerates. It has approximately 250 employees inclusive of off roll labouers.

• Implemented training aligned with ISO standards (ISO 9001, ISO 14001, OHSAS 18001).

• Implemented system reducing overtime by 25% and late attendance, leave, and absenteeism by 75%.

• Conducted Gallup survey and implemented identified improvements.

• Initiated and implemented a sport club resulting in a 60% increase in motivation and retention, with a 20% reduction.

EDUCATION

Master of Business Administration (MBA), 2009

Awarded by University of Skimm Manipal, India

National Diploma in Human Resources Management

Chartered Institute of Personnel Management, Sri Lanka– 2007 Certificate course in Human Resources Management

Chartered Institute of Personnel Management, Sri Lanka– 2006

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