Data Entry Customer Service

ANGEL

STANLEY

954-***-**** · ************@*****.*** · Miami, FL 33101

SUMMARY

I am a highly motivated employee eager to embrace new challenges. With a strong work ethic, adaptability, and exceptional interpersonal skills, I excel at working independently and acquiring new skills swiftly. My proficiency with numbers and organization is notable. As a diligent worker, I ensure tasks are completed as needed and am ready to multitask when required. Additionally, as a dedicated student, I aim to apply my excellent communication and interpersonal skills to a suitable role. I have experience in data entry and financial transactions, with the ability to quickly learn product details and foster customer relationships. As a committed job seeker, I have a track record of fulfilling company needs through consistent and organized methods. I am adept at handling pressure and adapting to new situations and challenges to optimally represent the organizational brand.

SKILLS

Customer Service

Self-Motivating

Visual

Product Packaging

Problem-Solving

Sales closing

Excellent Communication

EXPERIENCE

Sales Lead

ISG Boca Raton, FL Oct 2023-Current

Made outbound sales calls to potential customers to promote products and services.

Identified opportunities to cross-sell additional products and services to existing customers.

Demonstrated excellent listening skills while interacting with customers via telephone or email.

Provided technical support when needed regarding product installation, usage, troubleshooting.

Utilized a computer system to track customer accounts and update order information.

Waitress

The joint of Miami Miami, FL Feb 2023-Aug 2023

Set up displays featuring different styles of hookahs and other related merchandise in order to promote sales.

Maintained and monitored inventory of hookah supplies, including tobacco, charcoal, and other accessories.

Prepared invoices for completed orders and collected payment from customers upon completion of their purchase.

Demonstrated strong communication skills when interacting with customers and coworkers.

Assisted in seating guests and ensured guests were comfortable throughout their meal.

Restocked bar supplies such as ice, garnishes, napkins, straws during shift changes.

Bottle Service Waitress

Voodoo Lounge Miami, FL Apr 2022-Oct 2022

Presents menu to customers as well as bottle service of many options.

Completed opening and closing procedures including checking equipment status, stocking shelves.

Ensured that all areas were clean and tidy before leaving for the night.

Greeted customers and checked IDs for age verification.

Bottle Service Waitress

Taboo Night Club Miami, FL Feb 2022-May 2022

Greeted customers and checked IDs for age verification.

Completed opening and closing procedures including checking equipment status, stocking shelves.

Provided mixers at the tables (sections) with cups and utensils and juices of choices

Hookah Maker

King Of Diamonds Miami Miami, FL Jun 2021-Dec 2021

Set up displays featuring different styles of hookahs and other related merchandise in order to promote sales.

Maintained and monitored inventory of hookah supplies, including tobacco, charcoal, and other accessories.

Sales Associate

Aldo Miami, FL Jan 2021-May 2021

Helped customers with shoes sizing

Restocked items that needed restocking

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Call Center Agent

Updo universe an>carp Miami, FL Feb 2020-May 2021

Answered, screened and processed high volume of calls daily with call management system and web-based communications.

Sales Associate

Beal's Outlet Jacksonville, FL Jun 2018-Aug 2019

Helped customers find specific products, answered questions and offered product advice.

Developed trusting relationships with customers by making personal connections

Assisted customers with product selection, sizing and styling.

Amazon Associate

Amazon warehouse Jacksonville, FL Apr 2018-Mar 2019

Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.

Answered customer questions and provided store information.

Operated equipment such as scanners and scales correctly during checkout process.

Sales Associate

Bed Bath & Beyond Jacksonville, FL Apr 2017-Feb 2019

Helped customers find specific products, answered questions and offered product advice.

Built and maintained relationships with peers and upper management to drive team success.

Developed trusting relationships with customers by making personal connections.

Childcare Worker

Angels first step Jacksonville, FL Apr 2017-Mar 2018

Cared for children of various ages and assisted with feeding, dressing and daily activities.

Organized and planned age-appropriate reading, crafts and music lessons.

Enforced rules to teach good manners and maintain safe environment.

EDUCATION AND TRAINING

High School Diploma

First Coast High School Jacksonville, FL May 2019

Some College (No Degree): Fashion Merchandising

Miami Art Design Miami, FL

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