Customer Service Package Handler
Resume:
Elizabeth Giddens
San Bernardino, CA *****
********************@*****.***
Results - oriented, team player with 8+ years of customer service experience. Can multitask with exceptional attention to detail. Problem- solving capabilities,retail supervisory roles. . Ability to build, develop and motivate teams that achieve results. Quick learner who works well in a fast paced environment.
Willing to relocate to: Riverside, CA
Authorized to work in the US for any employer
Work Experience
Appointment Coordinator
Allstars Handyman Service Repairs - San Bernardino, CA January 2017 to Present
• Open & closing of office
• Set customer appointments
• Post customer follow-ups
• Deliver exceptional customer service
• Accounting
Package Handler (Full-Time)
UPS - San Bernardino, CA
April 2018 to April 2021
Unload trucks, scanning packages,
Certified Nursing Assistant (CNA)
Terricina Post Acute - Redlands Canyon, CA
November 2014 to October 2018
Vitals, charting, Daily ROMs, ambulation with use of a gait belt, brief changes, feedings, bathing Manager
Circle K - San Bernardino, CA
July 2007 to February 2015
• Made daily deposits
• Managed shifts
• Assured customer satisfaction at all times
• Trained new employees
• Handled day-to-day operation
• Motivated staff to be team players
• Lead my example
Education
High school or equivalent in Education
Pacific High School - San Bernardino, CA
June 2002 to June 2006
Skills
• Detail oriented (10+ years)
• Organizational Skills (10+ years)
• Fast learner (10+ years)
• Customer Service (10+ years)
• Great oral and written communication skills (10+ years)
• Self Motivated (10+ years)
• inventory
• Payroll
• Training
• Scheduling
• Operations
• Excel
• Filing
• Microsoft Office
• Receptionist
• Sales
• Time Management
• Team Building
• Management
• Team player (10+ years)
• Pallet Jack
• Load & Unload
• Warehouse Experience
• Freight Experience
• Shift Management
• Freight Experience
• Supervising Experience
• Delivery Driver Experience
• Office Management
• Recruiting
• Interviewing
• Merchandising
• Leadership
• Logistics
• Driving
• Basic math
• English
Certifications and Licenses
CA DL
April 2015 to April 2019
I can drive a automatic or standard vehicle. I have a perfect driving record . CNA
CPR Certification
Assessments
Verbal Communication — Proficient
November 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
April 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Proficient April 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Management & Leadership Skills: Planning & Execution — Proficient April 2020
Planning and managing resources to accomplish organizational goals. Full results: Proficient
Driver Phone Interview — Highly Proficient
April 2020
Listen to candidates' responses to key questions to assess their experience, motivation, and problem solving skills
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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