Team Leader Technical Support

RUIZO

EXPERIENCE

EDUCATION

SKILLS

CONTACT

092********

**********@*****.***

Brgy. Kasambagan Mabolo Cebu City

I can gratify with is to show my talents, skills and knowledge and have exposure and hands-on

experienced, at the same time work with passion.

Good communication

JESSA

2023 - Present

Teletech

2020 - 2023

Sykes/Sitel

TECHNICAL SUPPORT REPRESENTATIVE

Billing, assisting customer to activate their new

devices or if the customer wanted to purchase a

new devices, port in/port outtransfer of service,

troubleshooting, changing their plan, adding

perks, explaining the customerwhat is the

difference between the old plan and newest

plan, trade in and informing the customer or

pitching about the promotions.

We will be performing installation, maintenance

and troubleshooting of high speed internet,

video and voice networks including associated

wiring and equipment.

We will also maintaining and repairing outside

plant facilities within assigned geographic

service area.

Bachelor of Arts in Communication

2013 - 2014

Secondary

2017 - 2018

Palompon Institute of Technology

Doane Baptist School

2008 - 2009

Primary

Magsaysay Elementary School

Interpersonal Skills

Proactive work

Adaptability

Decision Making

Team Player

CUSTOMER SERVICE REPRESENTATIVE

REFERENCE

Joseph Villacorta

Team Leader

Teletech

097********

Ritchie Diaz

Team Leader

Sykes/Sitel

095*******

Airolyn Barete

Team Leader

Teletech

096********

Contact this candidate