Customer Service Technical Support

[October ****- November ****]

[February ****- June 2020]

[October 2020- September 2022]

[June, 2018]

[Present]

[2021-2022]

Dailen il Ayuso

*** * * ** *** 105 Miami, Fl 33010

786-***-**** • *************@*****.***

Objective

Demonstrated adaptability and ready to thrive in both quick and moderate pace conditions while maintaining a sense of time and being organized. My objective is work in a position where I can develop, utilize my skills and prove my worth.

Work Experience

McDonald’s l ’

460 Hialeah Drive 33010

•Memorized entire line of company products and services, including prices and special discounts.

•Provided basic technical support for clients on a wide range of company products, resolving issues at a 90% rate.

•Remained courteous and calm, even during moments of customer dissatisfaction Burlington li t

3895 W 20th Ave, Hialeah, FL 33012

"Friendly customer service professional committed to providing high-quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution to lead a team of other customer service representatives”. Cano Health lt

11379 SW 40 ST Miami, FL 33165

Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.

Familiarity with (and passionate about) with customer. Education

Westland tl Hialeah i l Senior i High i School l

Miami i i Dade College ll

Global l l Medical i l & Technical i l Training i i Institute tit t Skills

•Interpersonal communication. ...

•Written communication. ...

•Active listening. ...

•Foreign language. ...

•Attention to detail. ...

•Scheduling. ...

•Stress management. ...

•Problem-solving…

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