Store Manager Human Resources

Kathy Robinson

Summary

** ***** ** ********** **********. Proficient in training and developing others. Manage 150 employees which intels continuous training and development. Responsible for recruitment and staffing.

Human Resources Manager with practical understanding of business needs. Areas of expertise include recruitment, training, scheduling and payroll.

Result oriented and effectively execute and process changes to improve operational efficiency. Highlights

Team management

Meticulous attention to detail

Scheduling/Payroll

Training and development

Excellent communication skills

Safety-oriented

Experience

Store Manager/District Safety Coordinator

October 1999 to Current

The Kroger Company - Atlanta, GA

Successfully managed the activities of 1225 team members in multiple locations while increasing safety and reducing employee injuries.

Reduced amount of employee overtime by 50% by effectively holding all department managers accountable for hours used.

Verified and logged in deadlines for responding to daily inquiries. Store Manager and District Trainer

October 1979 to October 1999

Hardees - Atlanta, GA

Recruited, managed and mentored an average of ten new customer service representatives per year. Planned and led training programs on staff development. Effectively trained supervisors on techniques for managing employees. Education

Store Manager : Business, 2000

Kroger Management University - Aatlanta, GA, United States Leadership Certification Customer Service Manager Certificate (CSMC) Food Safety Certification

Bachelor of Science : Business Education, 1977

Fort Valley State University - Fort Valley, GA, United States Coursework in Business Management, Communications and Human Resource. 1630 Bethsaida Rd, Riverdale, GA 30296

Home: 770-***-**** - Cell: 770-***-**** - *******@*****.***

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