Application Development Distributed Systems
Resume:
Mary Geoghegan
Cresco, PA *****
********@*****.***
Summary:
Offer guidance to business divisions and IT leadership on optimizing resource allocation for application programming and processes across various platforms and environments.
With over two decades of experience, adept at troubleshooting complex issues across multiple platforms including zSeries, iSeries, and Distributed systems.
Experience leading development teams across diverse platforms such as zSeries, iSeries, and Distributed systems. Proficient in specialties including zMVS, zVM, and zTPF systems, as well as CICS/IMS custom bridge and DB2.
Proficient in technical documentation across a variety of platforms.
Extensive comprehension of application development lifecycle methodologies, including SDLC, Agile, Waterfall, and RAD (Rapid Application Development).
Implemented application upgrades and enhancements.
Recognized development issues in applications and facilitated resolution through inter organizational coordination.
Skilled with troubleshooting SMF /RMF record structures Parallel Sysplex environment. Used HMC to set weights capped/ uncapped. Familiar with CPRF (Coupling Resource Facility, data sharing across 100 LPARS.
Updated weekly system performance reports for various LPARs, using Stobe, RMF, MXG, and SAS.
Work closely with Subject Matter Experts (SMEs) and It Management to identify solutions, be it modified programs or new programs.
Involved with end-to-end testing activities, such as requirement gathering, test plan, preparation, scripting, test execution and reporting, training, and ongoing support.
Involved with verifying upgrades met company standards, prior to implementation. Verified prior issues resolved with modified program and address new issues should any occur after implementing.
Thrive on being the go-to person for most complicated unresolved application issues.
Software:
JES2/HASP/JCL/ GCL, TPX, TSO, MDF, PR/SM, CICS, XML, MQ Series, UNIX, Oracle, shell-scripts & related utilities.
C#, C++, SQL Server, SSIS, SSRS, JAVA JAVA SCRIPT, XML
SVN Tortoise, Service Now, Cognos, BMC Remedy, ESP ChangeMan
IBM utilities (DFSMS (HSM) IEBCOPY, IEHLIST, DFDSS, DFHSM, DFSORT, Compare, Sort) IDCAMS,
ISV utilities (independent software vendor) file aid, FDR, TMON for CICS, PANAVALET, SYNSORT, FAVER, changeman, CA-APCDOC, DOCUTEXT, CA/7, CA/1, CA/11 CA/scheduler/OPCA, CA-TOP secret 8.0, CA-ACF2 6.5, BMC Strobe, BMC Control-M
Automation: ThruPutManager, HSM CA OPS/MVS
Diagnostic tools: ABENDAID, EASYTRIEVE,
Development Tools: XPEDITOR, CICS Development tools XPEDITOR, FLEXGEN
OS Monitors: CA/SYSVIEW, OMEGAMON/MVS, OMEGAMON/CICS, STATMON, RMF, TIVOLI AND ESP. HSM, HCD.
CICS monitor: TMON,
IBM/SQL DB400/SQL, SQL SERVER, AS400 CL, .Net, C #, JAVA, SSIS, XML, RPG, COBOL, REXX, TSS, ACUCOBOL, MICROFOCUS COBOL, Assembler, CMS, Cobol, CLIST, RPG, SDSF, XEDIT, ISPF, C ++ .
Data Structures, VSAM, DB2, SAS IMS, ADABAS, NATURAL, IDMS, tool IDCAMS,
Network: SNA, TCP/IP, NDM, FTP, NETVIEW, NETMASTER, TELEVIEW, IBM WebSphere, MQ
OS / Mainframes: z/Series i/Series, ES9000, windows, SQL Server, Z/os
EMC/STK/$AVERS, TRMS,
Open Systems: MS Office Suite, (SharePoint, Visio, Word, EXCEL, Access, Power Point in 2007, XP…) Email (Profs, Novell, notes, Office, PROFS, GROUPWISE.)
SRDF (replication).
Certificate:
Computer Learning Center
Programming and Operations 6-month technical certificate
Dominican College
Microfocus COBOL/COBOL VS
Education:
University of DeVry
Bachelor of Science in Technology Management Ongoing.
Professional Experience:
Monadnock Non-Wovens March 2020 – present
IT Business Analyst
Liaison between Business teams, Technology teams and Support teams.
Provided high performance and cost-effective technology solutions.
Analyzed and validated requirements between users and stakeholders.
Identified risks, tracked issues, managed projects through status meetings and weekly reports.
Created user stories for deployment off legacy ERP to Cloud based ERP.
Diagram each process, via, Visio and Draw IO.
Documented each process for ERP cloud base along with user work instructions via Power Point and MS Office.
Consulted with IS team to define and resolve problems in running computer programs.
Collaborate both internally cross functionality.
Noted areas where automated process can replace manual intervention.
Started to create Web faced interface for order entry in Java, however project squashed with new ERP.
JPMorgan Chase Oct 2017 – Dec 2019
zSeries Infrastructure Engineer
Create & presented performance and capacity reports/metrics by extracting data. Skills used JCL, COBOL, VSAM,DB2, Easytrieve, SQL, and Xpeditor.
Created Schedule restores from backups from Production Lpars to be used to load Sand box Lpars, UAT Lpars off hours. Modified existing and created Cobol programs, Procs ( Procedures) and JCL using GDG groups ( generated data groups, part of the file catalogue system for non VSAM files).
Implement Workload manager policy changes via JCL and Cobol compiles.
Monitor system and Application performance.
Extracted SMF record types (subtypes as well) for billing purposes and capacity planning, via JCL, COBOL, for CICS and DB2 .
Problem resolution for missed Service Level Agreements, ( SLAs) .
Performance monitoring via Strobe and Mainview for problem determination and root cause analysis.
At times involved with IBM Web Sphere and MQ when trouble shooting CICS issues.
Used Tivioli, Autosys, BMC.
Service Now ticketing and Change Management tool, along with Clarity ITSM.
TMG Health Oct 2014 – Oct 2017
Sr. Production Support Specialist
Front end developer, experience with front end application for Facets enrolment.
Trouble shooting process for net connect issues and EDI errors.
Managed SDLC processes for web application development, deployment, troubleshooting, and maintenance in a PROD, DEV, QC and UAT environment.
Familiar with JavaScript, C#, C++, .net, XML.
Provided support, triage and resolution of complex Application issues on a distributed system platform. Documented resolutions.
SQL Server Integration Services (SSIS) and XML scripting, provided off hours support for .net, Java, SQL, and C# issues.
Modifications made to resolve issue went through a change management process, during and after hours.
Mount Airy Casino Resort Sept 2007 - Nov 2013
Application Support Manager/ Business Systems Analyst
Maintained all aspects of software, operations, security administration, application support, and network interfaces.
Increased public disk space by creating a SQL script and also manually running a SQL copy of specific master files to bkup file, then select a specific date less month, to run SQL restore to specific master files using hundredth year date.
On the iSeries platform, ensured ERP systems interfaced successfully with each other and all third-party applications.
SDLC were created using Waterfall and Agile methods, for each ERP system upgrade and enhancement.
Iterative approach was necessary for Table Games install.
This consisted of system setup, (including EDI IPs), capacity planning, ensure all applications interface properly with each application.
Liaison between user and vendor. 2nd/3rd level support for all issues.
Documenting normal BAU process for each ERP, performed drive performance reviews to support new projects, collected performance data, provided before and after analytics supporting application deployments and system changes, for Pennsylvania Gaming Control Board.
(I/series AS400 and Windows), managed two BSAs and iSeries security admin.
County of Rockland Jul 2002 - Jul 2007
Systems Service Specialist
Customized and supported software
Provided computer support and maintained Documentation for Hospital, Mental Health, and Health Department. Patient Accounts Receivables.
Liaising between Finance end users and the IT development and Operations support.
Backup support for Web Master using Front Page.
Designed online logs so that coverage from home was possible to reduce downtimes for the user environment.
Designed and coded COBOL Batch to process output files to be sent to an ACCESS database file for CMS 1500 uploads and government to and from billing and payments.
Created online documentations for all production jobs as well as for all standard operating procedure for the Data center.
Compiles Specialized ability for process re-engineering.
(IE Customized all GCL(JCL) to use shared DASD and modified files to use the Catalog environment for generated data groups, therefore human intervention again was null, and system operated with the GDG theory and thus eliminating errors and downtimes. (AS400)
Citicorp Global Systems Jun 2001 - Jul 2002
Command Center Process Manager
Managed technicians whose responsibility was to recover all the exiting systems and their associated hardware, software, and batch within the multisite controlled Command Center environment for Global Technology Infrastructure, (GTO).
The technicians’ responsibilities were level 3 support for zOS, Automation, (free sysplex of locks), application performance (using Omegamon and CICS Omegamon for multi MVS systems (30)).
Ensure all approved Service Level Agreements were met each day to provide consistent service to the user community.
Solved problems spanning across many environments, provided restart and restore capabilities of any failed batch processes, monitored disk (DASD) usage between Multiplex systems, including investment banking, mortgage, student loans, ATM network with high financial transaction processing, asset management and private equity.
Involved in Change Management.
Maintained an impact free environment for the many user groups throughout the financial business.
Monitored system and application performance as well as managing risk to the environments, backed out changes when production was at risk, noticed by DASD usage on Omega Mon. Comply with Corporate Audit and Security Administration rules and regulations and ensured established command center procedures were adhered to.
Managed reporting staff personnel, payroll, and corrective action issues along with performance appraisals.
Support internal and external Disaster recovery tests and scripts. Infor management ticketing tool.
County of Rockland Feb 1999 – Jun 2001
Systems Service Specialist
Processed month end application flow, thus finding a more efficient way of processing via automation.
Downloaded most files from 3420 mag tapes to a catalogued environment.
Presented cost analysis for the use of cartridge drives instead of 3420 tape mag drives.
Completed Mag tape drive removal project.
Processed AMS HR job flows on UNIX platform
Performed UNIX nightly backups.
United Parcel Service 1994 - 1996
Mainframe Support Analyst
3rd level support for Mainframe support MVS systems. Cobol compile for problem resolutions for CICS / IMS customs bridge, DB2 and production Control. Performed Change Control coordination meetings with Business and IT.
Supervised and trained first and second level support technicians in resolutions and escalating of business problems (IE, enabling CICS files, recycling IMS bridges so that US Customs bridge was available)
Created Clists via TSO and REXX, for TSS / RACF, (IE, resetting a userid via menu driven panel or Scheduling work for manual data centers) this reduced Human Intervention therefore limiting the risk of errors
Developed standards and implemented changes with focus on process improvements.
Monitored system performance and made tuning adjustments. Infor management ticketing tool.
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