Customer Service Executive Assistant
Resume:
Bachelor’s in Special
Education
National License
Master in Clinical
Psychology
On-going
Executive Assistant
KESIYA
MARAON
I've been a personal assistant and executive for around 3 years, during which time I gained experience in
customer service.
In addition to being a trainer in the operations
department, I have five years of experience leading a team. I am a skilled coach as well.
Here's an introduction video:
https://youtu.be/ShKOB7ZqRMc
Team Leader/ Onboarding Trainer
HelloTech - Cebu City
The company provides services like mounting TVs and assistance with computer and internet troubleshooting.
I was part of the customer service team, handling chats, emails, and calls. We also have a logistics team, which works together with us.
Having experienced being a trainer and a team leader in a BPO setup I too have the experience and skills in coaching. September 2017 to April 2021
*********@*****.***
Mandaue City, Cebu City
walkingoldsoul.com
EDUCATION
CONTACT
REFERENCE
Manager, Geekatoo.Inc
************@*****.***
Raven Rigal
RELEVANT EXPERIENCE
Customer Service Specialist
Telstra
I was part of the retention team, handling cases for our clients. These cases are accounting issues and bad customer service experience.
September 2014 - January 2016
Executive Assistant
Stays
Operations
The company owns rental properties, from Airbnb to Booking. Part of my tasks was to manage the extranet accounts, which are the overall back end of Airbnb and Booking.
I answer inquiries on the site and check if the details are synched with our tool which is ASANA. Coordinate with the guest managers, the cleaning companies. And I also handle the invoices.
April 2021 to February 2024
Personal Assistant
GetSetUp
I handle Administrative Tasks for the Client. The company provides 1-hour lessons for seniors, and I was part of the team that organized the process. From setting up Zoom meetings to making sure the lesson runs smoothly.
May 2021 to September 2022
Training and Coaching
Administrative Skills
Photo editing and photo retouching
IEP Planning for Children with Special Needs Art
Therapy
Minimal Speech and Physical Therapy
SKILLS
Contact this candidate