Service Representative Customer
Resume:
Tiffney Cousins
*****************@*****.***
EXPERIENCE
Solutions For Change, Vista, CA Dec 2022-Present
Workforce Development Training
Solutions for Change is a two-year academy focusing on personal growth and career development.
● Used servant leadership skills to work successfully in teams as well as independently to deliver high quality results
● As Administrative Assistant entered itemized client data into the intake system, and answered high-volume phone system in a friendly and professional manner
● Displayed strong listening and communication skills to assist with client queries, and with other activities imperative to day-today operations
● Sorted donations daily
● Set up storefront for shopping days
● Loaded and unloaded box-truck deliveries
● Renovated and prepared apartments for renting
Mobility Solutions Inc, San Diego, CA Feb 2007 - Mar 2016 Billing Specialist
A full-service wheelchair and durable medical equipment dealer specializing in custom and standard manual and power wheelchairs.
● Reviewed patient insurance status on all orders
● Accurately and promptly billed clients and insurance companies
● Submitted CMS-1500 paper and electronic claims
● Accurately entered patient data
● Reviewed insurance explanation of benefits
● Billed secondary payers as appropriate
● Posted client and insurance payments into system
● Generated accounts receivable reports and performed weekly reconciliations
● Answered phones in a friendly and professional manner EDUCATION
Valley Career College, El Cajon, CA.
SKILLS
Medical Billing and
Coding/Insurance Claims
Office Administration
Strong Work Ethic
Self-Motivated
Team Player
Strong Attention to Detail
● Diploma - Medical Billing and Coding
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