Experienced driver with impeccable driving record

Terry Hilliard

******.***************@*****.*** 469-***-**** Plano, TX

SUMMARY

Dedicated professional with 13 years of diverse experience seeking an Entry level work from home role. Skilled in customer service, GPS navigation, and efficient route management from driving roles at Uber, Amazon DSP, and Habitat for Humanity. Proficient in website maintenance, technical support, and inventory management, ensuring meticulous record-keeping and operational excellence. WORK EXPERIENCE

Uber Driver Dallas-Fort Worth, TX

Driver May 2022 - Present

• Provide outstanding customer service to ensure a positive and comfortable experience for passengers during their journey.

• Utilize advanced GPS technology to navigate efficiently and arrive at destinations in a timely manner.

• Stay informed on local attractions and events, offering knowledgeable recommendations to enhance passenger satisfaction.

Amazon DSP Plano, TX

Driver Associate Jul 2022 - May 2023

• Conducted comprehensive pre- and post-trip safety inspections and vehicle maintenance, ensuring strict adherence to regulatory requirements and operational standards.

• Managed time effectively to maintain delivery schedules, completing all routes with a consistent track record of punctuality and reliability.

• Leveraged GPS navigation tools to optimize delivery routes, while delivering high levels of customer service and maintaining DOT certification.

Habitat For Humanity Plano, TX

Driver Helper Mar 2022 - Jun 2022

• Facilitated efficient donation pick-up and processing by providing logistical support to the driver and ensuring timely and courteous interactions with donors.

• Managed inventory within the warehouse, contributing to accurate record-keeping and documentation of incoming donations.

• Maintained an organized storage environment, systematically sorting and categorizing items to streamline the donation handling process.

L&S CARPET CARE San Antonio, TX

Carpet Technician Jan 2010 - Dec 2010

• Delivered comprehensive carpet cleaning and repair services, including specialized stretching techniques and pet damage treatments.

• Managed client interactions, from initial service consultations to final invoicing, ensuring effective communication and meticulous record-keeping.

STEAMBRITE San Antonio, TX

Webmaster/Technician Support Jan 2009 - Dec 2009

• Managed website maintenance and technical support, ensuring optimal functionality and user experience through regular content updates, software upgrades, and security patch applications.

• Supported website infrastructure by managing domain registrations and hosting, while contributing to website design and layout using HTML, CSS, and JavaScript. A-BEST CARPET CARE San Antonio, TX

Carpet Technician Jan 2009 - Dec 2009

• Delivered high-quality carpet cleaning and repair services, ensuring meticulous record-keeping and fostering strong customer relationships.

COWBOY CLEANERS San Antonio, TX

Counter Sales/Alterations Tailor Jan 2008 - Dec 2009

• Delivered high-quality customer service by efficiently managing order intake and processing invoices.

• Conducted precise garment alterations to meet customer specifications and satisfaction. A-BEST PLUMBING San Antonio, TX

Warehouse Worker Jan 2006 - Dec 2007

• Managed inventory and distribution of tools to plumbing teams, ensuring efficient resource allocation and record-keeping.

• Conducted GPS monitoring to optimize delivery routes and executed timely materials delivery, including proficient operation of forklift equipment.

VALUE $1.25 CLEANERS Dallas, TX

Manager Jan 1993 - Dec 1995

• Managed operational procedures, including the processing of garments and maintenance of accurate records.

• Ensured seamless store operations from open to close through effective management and oversight. CICI’S PIZZA Dallas, TX

Restaurant Work Jan 1990 - Dec 1992

• Managed point-of-sale transactions with a focus on maintaining high levels of accuracy and customer satisfaction.

• Contributed to kitchen operations by preparing food items to company standards and ensuring a clean dining environment for patrons.

EDUCATION

AIU UNIVERSITY

Some college in Business Administration, Business Administration San Antonio, TX

April 2007 to September 2008

Wyndham COLLEGE

vocation in BCIS, BCIS

Amarillo, TX

May 2002 to June 2004

CERTIFICATIONS

Forklift Certification February 2004 to Present

30hr OSHA Certification February 2004 to Present

DOT CERTIFICATION Certified in DOT safety and

regulations

SKILLS

Flash Macromedia MX (2 Years) • HTML • Typing (10+ Years) • Computer (Microsoft Word, Excel, Access, Power Point) (5 Years) • Computer Literacy (10+ Years) • Customer Service (10+ Years) • Web Development • Forklift (10+ Years) • Operating Systems • Troubleshooting (10+ Years) • Technical Support • User Interface (UI) • Web Design • Driving (10+ Years) • Delivery Driver Experience (1 Year) • Web Services • English • Forklift • Web Services • Operating Systems • Technical Support • Windows (5 Years) • Communication Skills • Van Driver • Heavy Lifting • Customer Service • Guest Services • Load & Unload • Cash Handling • Software Troubleshooting • Typing • Web Design • Warehouse Experience • Computer Skills • Shipping & Receiving

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