Customer Service, Material Handler

Susan Nanphosy

**** ********** **. *****, ** ****7 209-***-**** **********@*****.***

OBJECTIVE

Highly motivated individual seeking a secure full-time position where she can invest her skills and techniques into helping the company grow.

EXPERIENCE

Brenden Theatres, 1021 10th st, Modesto CA 95354 - Floor Staff April 2016 - April 2017

● Ability to adapt to the work environment to develop quick and efficient customer service.

● Ability to time manage by prioritizing my tasks and establishing a steady workflow.

● Ability to respond to customer concerns and inquiries to provide complete resolution.

● Ability to maintain cleanliness and organization of the theater rooms and concession. Ridgway’s Restaurant, 2401 E Orangeburg Ave, Modesto, CA 95355 — Head Server September 2017 - March 2020

● Ability to ensure that guests are served in a prompt manner to properly reflect the environment & standards of the restaurant.

● Ability to have trained new employees that were entering the company.

● Ability to acquire skills such as multitasking, verbal & written communication, attention to detail, recommendations, maintaining proper accountability for orders & funds while keeping up a professional appearance.

Amazon Warehouse, 1555 N Chrisman Rd, Tracy, CA 95376 — Tier 1 Outbound November 2021 - August 2022

● Ability of maintaining a schedule to ensure that all shipments are unloaded from incoming ships within 24 hours of their arrival.

● Ability to assist with the loading of cargo onto outgoing ships.

● Ability to report any damage to goods or loss of inventory during transit.

● Ability to coordinate with other departments to ensure that paperwork is processed correctly.

Tesla, 700 D’Arcy Parkway, Lathrop, CA 95330 — Material Handler November 2022 - April 2023

● Operate material handling equipment safely.

● Ensure timely and accurate receiving of parts and material from the trailers.

● Transact material movement from location to location.

● Support parts pick and conveyance to the manufacturing processes.

● Support pack-out of finished goods from the production lines as needed.

● Palletize material and prepare shipments for loading.

● Ensure inventory accuracy of the warehouse and lineside locations.

● Other material handling and warehouse duties as assigned. SKILLS

Communication

Multitasking

Friendly

Leadership

Adaptability

LANGUAGES

Laotian, Thai, English

EDUCATION

Modesto High

School, 18th H St,

Modesto CA

95351

August 2013 - May 2017

Modesto Junior

College, 435 College

Ave, Modesto, CA 95350

August 2017 - Present

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