ROSE AWINO OKWACH
************@*****.***
Tel:+254*********/+254*********
CAREER PROFILE
Dedicated and compassionate certified nursing assistant (CNA) with over 1 and a half years of experience in providing high-quality patient care. Proven track record of assisting health care teams, maintaining a safe and clean environment and ensuring optimal patient comfort. Adept at monitoring vital signs, assisting with daily living activities and fostering positive patient experiences. WORK EXPERIENCE
2023-To Date : Karuri Level 5 Hospital
As a Volunteer Caregiver
2021-2022 : Dreamline Express Limited
As a Cashier/Clerk
Duties & Responsibilities
Manage transactions with customers using the point-of-sales system.
Scan products and ensure accurate pricing.
Take cash, credit and debit payments.
Issue receipts, refunds, change or tickets.
Redeem stamps and coupons.
Cross-sell or upsell products.
Resolve customer complaints and concerns.
2015-2020 : Mombasa Hospital
As a Nursing Assistant
Duties & Responsibilities
Turning or moving patients
Gathering medical supplies
Bathing patients
Grooming patients by brushing their hair, teeth, shaving them, etc.
Feeding patients and documenting their food and liquid intake
Checking vital signs such as blood pressure and heart rate
Answering patient calls
Documenting information
Cleaning rooms and bed linens
Stocking supplies
Assisting with some medical procedures
Safety procedures
Transporting patients
Taking care of wounds
2010-2014 : Horizon Coach
As a Customer care representative
Duties & Responsibilities
Provides a positive customer experience with fair, friendly, and courteous service.
Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
Resolves customer issues and answers questions.
Processes return transactions.
PROFESSIONAL BACKGROUND
Feb- March 2024 : British Council
International English Language Test Service (IELTS) Jan 2024 : Social Care TV online Training
Certificate in Care Certificate Induction
Jan 2012 – March 2012 : Germany Embassy Language Course Certificate in Deutsch
2006 – 2009 : Aluor Girls Secondary school
Kenya certificate of secondary education (K.C.S.E) 1998 – 2005 : Nina Primary School and Unit for the Deaf Kenya certificate of primary education (KCPE)
SKILLS
Patient care
Vital signs monitoring
Medication administration
Infection control
Patient advocacy
Charting and documentation
Team collaboration
Compassionate care
INTERESTS
Reading
Socializing
Community Service
REFEREES
Provided upon request