Reddy boss Bisika
Lewisville, TX *****
**********@*****.***
Certified IT Professional with multiple strengths in organization, communication and successful troubleshooting. Able to successfully troubleshoot problems, strategize a course of action, and create systems worthy to produce productivity. Acknowledged throughout employment and academics as atalented leader and a cooperative team player.
Authorized to work in the US for any employer
Work Experience
Bag Room Attendant
Unifi - Coppell, TX
July 2023 to March 2024
• Ensure follow up with bag room supervisor
• Ensure contact is maintained with bag room supervisor
• Research untagged Bags
• Reroute and retag misconnected bags
Material Handler/Forklift Operator
FedEx Ground - Flower Mound, TX
January 2020 to July 2023
Pick, Pack, check products accurately on and off trailer Moving materials in the warehouse
Getting the shipping order ready
Warehouse Associate
Amazon - Coppell, TX
January 2017 to January 2020
• triage
• shipping
• receiving
• packing assistant Team lead 07/2016 –
• Inventory
• Machine operator
Warehouse Associate
Ingram Micro Mobility - Fort Worth, TX
January 2016 to January 2017
• Receiving
• scanning
• Inventory
Warehouse Associate
Samsung - Coppell, TX
January 2015 to January 2016
• Team Lead Packing cell line
• scanning
• testing
• triage
• Inventory
• Electric pallet Jack
• Machine operator
Education
High school diploma
Moke - Kinshasa
September 2006 to July 2012
Associate's degree
Bachelor's degree
Skills
• PC hardware and Operating Systems
• Navigate graphical and command line
• Hands-on skills install, maintain and manage
• environments desktop/client and server operating systems
• Familiar with roles of various Linux (e.g., Microsoft and Linux) distributions (e.g., Ubuntu, Red Hat, Android) Hands on skills Word,Excel and Powerpoint
• Experience operating Linux using graphical
• and terminal interfaces Server 2008
• Knowledgeable in Linux file structure and
• Active Directory User and Computer
• permission management Management
• Experience verifying and managing Linux Experience installing various distributions of
• networking and hardware configurations Linux virtual machines utilizing Oracle
• Experience utilizing Linux package VirtualBox management and installation tools Compare open- source software with commercial
• Understands Linux and open source industry
• software and knowledge of the most popular open Knowledge and experience with Cloud
• source Applications Computing and Virtualization
• Routing Protocols: RIPv2, OSPF and EIGRP Basic understanding of security and
• OSI and TCP/IP reference models
• administration related topics such as user and
• Subnetting and IP Addressing group management, working on the command
• VLAN’s and Switching line, and permissions
• Active Directory Infrastructure; including Hands on training using Linux Operating System
• GPO’s, User Account Maintenance and Apply static IP addresses to multiple devices
• Permissions
• English and French
• Windows 7
• 8
• 10
• Help Desk
• Remote Access Software
• Software Troubleshooting
• Customer Support
• Microsoft Windows Server
• Microsoft Office
• Manufacturing
• Server Management
• System Administration
• Unit testing
• Work from home
• Confluence
• Live chat
• Negotiation
• Banking
• PCR
• SQL
• DNS
• Ethernet
• Network Support
• VPN
• Document management
• Dispatching
• FTP
• Databases
• Management
• Root cause analysis
• ITIL
• Problem management
• CCTV
• Citrix
• Analysis skills
• Google Suite
• Senior care
• Bilingual
• Medical terminology
• Loan processing
• Financial services
• Marketing
• Employee evaluation
• Research
• Data analysis skills
• Project management
• Process improvement
• Underwriting
• Microsoft Access
• Supervising experience
• Relational databases
• HTML5
• Microsoft SQL Server
• Computer science
• Financial management
• Upselling
• Medical billing
• Typing
• E-commerce
• Customer relationship management
• Spanish
• Eaglesoft
• Insurance verification
• QA/QC
• Quality control
• Visio
• Clerical experience
• Jira
• Warehouse management system
• Logistics
• Search engines
• Technical support
• Inventory specialist (3 years)
• Assembly
• Heavy lifting
• Data management
• Information management
• Google Docs
• Salesforce
• Sales
• Technical sales
• Public relations
• Telecommunication
• Teaching
• Translation
• Medical coding
• IT support
• SharePoint
• Continuous improvement
• AS400
• Apache Hive
• Data collection
• Power tools
• Financial services
• Analysis skills
• Research
• Databases
• Live chat
• E-commerce
• Financial management
• Fraud prevention and detection
• Technical support
• Tax experience
• Microsoft SQL Server
• SharePoint
• Driving
• Power tools
• CGMP
• Forklift
Languages
• English French lingala - Fluent
Certifications and Licenses
MCTS
LPC
LCDC
LMSW
ITIL Certification
CCNA
CompTIA Network+
Certified Scrum Master
Property & Casualty License
Driver's License
Forklift Certification
CompTIA A+
Non-CDL Class C
Pallet Jack Certification
CDL
Pharmacy Technician License