Destiny Victory
Troy, NY *****
*******.*******@*****.***
I would like to obtain an entry level position at a company where I am able to showcase my outgoing personality, pleasant demeanor and ability to work hard so that I am able to positively contribute to the growth of the company, while I also flourish professionally.
#ReadyToWork
Authorized to work in the US for any employer
Work Experience
Customer Specialist III
CarMax - Albany, NY
May 2022 to September 2022
I managed a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, including the processing and transferring of the vehicle titles, starting the registration process through the DMV, assessing vehicle condition -taking pictures of the exterior, interior, the roof, under the hood and underneath the vehicle- for, use in appraisals, and even managing repair orders. And for the Business Office days I lead the office duties such as filling all of the printers with the appropriately sized paper, assuring ink cartridges are filled and printers are updated and ready for the day. I also ensured all of the desktops are reset first thing in the morning and all of the vehicle files are filed correctly. Processing and transferring titles through the DMV system also filled my days throughout the business office days as well.
PCA Personal Care Assistant
Albany Medical Center - Albany, NY
February 2018 to June 2020
• Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.
• Provide high-quality patient care as an in-demand per-diem within surgical, acute-care, rehabilitation, home-healthcare and nursing-home settings.
• Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
• Complied with HIPAA standards in all patient documentation and interactions. Certified Nursing Assistant
Heritage Healthcare and Rehab - Utica, NY
July 2016 to February 2018
• Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.
• Provide high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-healthcare, and nursing-home settings.
• Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.
• Complied with HIPAA standards in all patient documentation and interactions. Care Provider
Rosemary Daycare - Brooklyn, NY
October 2014 to September 2015
• Supervise and monitor the safety of children
• Prepare and organize mealtimes and snacks for children
• Help children keep good hygiene
• Change the diapers of infants and toddlers
• Organize activities or implement a curriculum that allows children to learn about the world and explore their interests
• Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
• Watch for signs of emotional or developmental problems in children and bring potential problems to the attention of parents or guardians
• Keep records of children’s progress, routines, and interests Childcare workers read and play with babies and toddlers to introduce basic concepts. For example, they teach them how to share and take turns by playing games with other children. Childcare workers help preschool-age children prepare for kindergarten. Young children learn from playing, questioning, and experimenting. Childcare workers use play and other instructional techniques to help children’s development. For example, they may use storytelling and rhyming games to teach language and vocabulary. They may help improve children’s social skills by having them work together to build something in a sandbox. Or they may teach about numbers by having children count when building with blocks. They also involve children in creative activities, such as art, dance, and music. Education
High School Diploma in Nursing
Glenmont Job Corps Academy - Glenmont, NY
September 2015 to June 2016
Skills
• Caregiving (5 years)
• Vital Signs (5 years)
• HIPAA (5 years)
• Patient Care (5 years)
• Customer Service (6 years)
• Inventory (6 years)
• Powerpoint (6 years)
• Documentation (6 years)
• Team Building (5 years)
• Conflict Resolution (4 years)
• Public Speaking (4 years)
• Typing (7 years)
• Quality Assurance (5 years)
• Computer Skills (7 years)
• Data Entry (7 years)
• Communication skills (7 years)
• Medical Records
• Microsoft Office (6 years)
• Excel
• Google Docs
• Food Preparation
• Medical Office Experience
• Toddler Care
• Home Care
• Childcare
• Meal Preparation
• Cleaning (10+ years)
• Custodial experience
• Hospitality
• Medical terminology
• Title Processing (2 years)
• Office Management (2 years)
• Typing
• Google Docs
• Medical records
• Customer service
• Medical terminology
• Hospitality
• HIPAA
• Conflict management
• Vital signs
• Quality assurance
• Documentation review
• Childcare
• Office management
• Hotel experience
• Microsoft Access
• Front desk
• Cash handling
• Retail sales
• Windows
• Leadership
• Cash register
• Cooking
• Supervising experience
• Upselling
• Restaurant experience
• Sales
• Property management
• Serving
• Guest services
• Meal preparation
• Medical scheduling
• Cleaning
• Custodial experience
• Toddler care
• Caregiving
• Food preparation
• Medical office experience
• Medical receptionist
• Order picking
• Insurance verification
• Title processing
• Clerical experience
• Data entry
• Microsoft Excel
• Microsoft Outlook
• Computer skills
• Time management
• Communication skills
• Microsoft Office
• Home care
• Phone etiquette
• Kitchen experience
• Pricing
Certifications and Licenses
ServSafe
February 2016 to Present
First Aid Certification
February 2016 to Present
CNA
Assessments
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.