Medical Assistant Certified
Resume:
Jayna Bowers
Worcester, MA *****
***************@*****.***
Work Experience
Medical Assistant
AFC Urgent Care-Worcester, MA
February 2024 to June 2024
• Room patients
• Occ Med dot testing drug testing
• work reception desk
Certified Medical Assistant
UMass Memorial Health-Auburn, MA
May 2023 to November 2023
• Room ptgive injections
• call pts
• prescription orders,referrals,prior authorization Medical Assistant
Saint Vincent Medical Group-Worcester, MA
November 2022 to May 2023
Room patients do chart prep call patients and pharmacy
• Assisted providers with medical procedures
• Escorted patients to exam rooms
• Recorded patient vital signs
• Answered a high volume of phone calls
• Responsible for back office duties
Patient Observer
VPNE Parking Solutions-Worcester, MA
July 2021 to October 2021
• Sit with high risk and safety risk patient
• watch them get them food and bring them to the bathroom CSR-Admin
KNF&T Staffing Resources-Worcester, MA
December 2020 to January 2021
Work in the float pool at Umass medical center working the front desk in the surgery clinic Medical Assistant
Reliant Medical Group-Shrewsbury, MA
November 2019 to February 2020
I roomed patients ran strep test, urine dips, pregnancy test, fecal occult test
• Escorted patients to exam rooms
• Recorded patient vital signs
• Verified and scheduled patient appointments
• Responsible for back office duties
Externship Medical Assistant
Reliant Medical Group-Worcester, MA
September 2019 to October 2019
I am completing my externship i started september 17 and it ends october 14. My placement is in General Vascular Surgery and Urology i am there monday Through Friday 8 am to 5 pm my duties include room patients shadowing the other MA's i help put supplies in the exam rooms put supplies in supply closets clean rooms after patient leaves.
ticket seller
DCU Center-Worcester, MA
August 2018 to March 2019
• sell tickets to shows
• answer calls transfer calls to the right person
Clerk/Cashier
Honeyfarms-Worcester, MA
April 2018 to August 2018
• work the register
• clean the store
• work day evening and overnight shifts.
Sales Associate
Gift Shop New England Aquarium-Boston, MA
2017 to 2017
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Recommended merchandise to customers based on their needs and preferences. Crew Member Grill Team
Pokeworks-Somerville, MA
2017 to 2017
to 2017
• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Followed food safety procedures according to company policies and health and sanitation regulations. Sales Associate
Target-Somerville, MA
2016 to 2017
• Greeted customers in a timely fashion, while quickly determining their needs.
• Prioritized helping customers over completing other routine tasks in the store.
• Processed purchases, exchanges and returns utilizing POS software systems. Cashier
Wendy's-Boston, MA
2016 to 2016
• Organized store merchandise racks by size, style and color.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Assembled promotional displays, including quarter and full-size point of purchase displays. Cashier
Chipotle Mexican Grill-Randolph, MA
2015 to 2016
Operated the drive-through window and sales register quickly and efficiently. Assembled food orders while maintaining appropriate portion control. Performed all position responsibilities accurately and in a timely manner. Chipotle Mexican Grill
Crew Member Grill Team
Starbucks-Brighton, MA
2014 to 2015
• Communicated openly and honestly with the management team during each shift to ensure it ran smoothly
• Greeted customers and provided excellent customer service.
• Followed food safety procedures according to company policies and health and sanitation regulations. Barista Cashier
Starbucks-Cambridge, MA
2012 to 2015
• Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
• Controlled line and crowd with quick, efficient service.
• Trained new team members with positive reinforcement and respectful, encouraging coaching. Education
High School Diploma
Cambridge Rindge & Latin School - Cambridge, MA
2010
Skills
• Point of sale
• Pos
• Pos systems
• Shipping
• Shipping and receiving
• Client relations
• Training
• Problem solver
• Cash flow
• CPR
• EKG
• Epic
• Microsoft Word
• Patient Care
• Vital Signs
• Coffee Experience
• Barista Experience
• EMR Systems
• Triage
• Phlebotomy
• Cash handling
• Documentation review
• Medical Office Experience
• ICD-10
• Medical Records
• Laboratory Experience
• Venipuncture
• Cash handling
• Cash register
• POS
• Google Docs
• Barista experience
• Epic
• ICD-10
• EMR systems
• Vital signs
• Medical records
• Front desk
• Customer service
• Typing
• Childcare
• Sales
• Retail sales
• Computer skills
• Phlebotomy
• Inventory management
• Hospitality
Certifications and Licenses
CPR Certification
CCMA
April 2023 to April 2025
Certified Clinical Medical Assistant
BLS Certification
October 2023 to October 2025
Driver's License
July 2021 to March 2026
Certified Medical Assistant
Additional Information
Skills
POINT OF SALE (1 year), POS (1 year), CASH (Less than 1 year), CLIENT RELATIONS (Less than 1 year), POS SYSTEMS (Less than 1 year)
SKILLS
• Exceptional communication skills
• Trusted key holder
• POS systems expert
• Training development aptitude
• Creative problem solver
• Cash flow management
• Mediation capability
• Strong client relations
• Quick learner
• Shipping and receiving professional
Contact this candidate