Customer Service Sales Representative

CHERRONNE Q. ALSTON

Washington, District of Columbia 20020 410-***-**** ******************@*****.***

Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the construction, landscaping, and sales representative industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.

Skills

Cost Reductions

Catering Services

Painter

Team Direction

Jobsite Safety

Grounds Maintenance

Customer Service

Flexible and Adaptable

Client Documentation

Patient Transportation

Medication Organization

Dry Wall

Carpentry

Landscaping

Work History

Deli Manager 02/2021 to 04/2023

Giant Foods Store – Washington, DC

Inventoried food products and associated materials on weekly basis.

Trained, supervised, and evaluated deli staff to align compliance with health and safety regulations.

Set schedules for staff by planning and designating shifts and hours.

Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.

Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.

Sales Associate 04/2016 to 08/2019

7Eleven – Washington, DC

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Prepared merchandise for sales floor by pricing or tagging.

Rotated stock and restocked shelves to maintain product availability and store appearance.

Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Maintained current knowledge of store promotions and highlighted sales to customers.

Direct Care Worker 09/2008 to 02/2010

Innovative Concepts – Washington, DC

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Administered medication as directed by physician.

Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Documented vitals, behaviors, and medications in client medical records.

Recognized and reported abnormalities or changes in patients' health status to case manager as well as scheduled and accompanied clients to medical appointments.

Landscaper 06/2008 to 09/2008

District Of Columbia Housing Authority – Washington, DC

Maintained apartment grounds by trimming, weeding, and general clean-up.

Performed planting, watering, mulching, and edging of lawns to beautify properties.

Removed weeds, hazards, and debris from common pathways to improve usability.

Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Collaborated with engineers, architects, and other professionals on projects to complete large jobs and meet strict deadlines.

Education

High School Diploma

Spingarn S.T.A.Y. Senior High School - Washington, DC

Completion Certificates

Computer Foundations Completion Certificate, Byte Back - 01/2024

Homework Painter Training Completion Certificate, Sherwin Williams Company - 03/2005

Lead Safe and Kid Safe Work Practices Completion Certificate, District of Columbia Housing Authority - 03/2005

ABCD Merit Award Certificate, Northwest Youth in Partnership - 09/1998

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