Sales Associate Customer Service

Monika R. Smith

Milton, FL. ***** —- 850-***-**** —- **************@*****.***

Experience

Sales Associate August 2017- Current

Target, Pensacola Fl.

●Assist customers with various inquiries such as locating items in the store and provide excellent customer service.

●Process incoming merchandise and organize items to be placed in the appropriate departments to ensure accurate and efficient operations.

●Accurately complete transactions at the register while providing a pleasant checkout experience for each customer.

●Ensure that assigned zones, including dressing rooms, are clean and at an excellent standard for the customer to use.

Sales Associate November 2000- September 2016

Bealls Department Store, Milton, FL

●Addressed and solved customer concerns by addressing issues and handling returns with composure and care for the customer.

●Strived to become an expert on store products to accurately provide customers with information about current and new items in the store.

●Processed customers’ orders, ensured accurate charges of the products, and processed billing and payments.

●Reviewed and make changes to customer accounts

●Collaborated with management to arrange decorative merchandise displays with products to attract the customer to maximize sales.

Education

Pensacola State College, Pensacola, FL 2011

Associate’s Degree, Office Management

References can be sent upon request

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