Service Representative Customer

OBJECTIVE

Ivan K Bowyer - Hill

**** ********* ** **********, ** USA 40219 Tel: 502-***-**** Cell: 502-***-**** ***********@*****.***

Wanting part time / full time janitor position job. Self starter very good with people, Dependable and on time. Can work without supervision. Knowable of how to use chemicals for cleaning and use cleaning machines buffers etc. Experience with stripping waxing floors.

WORK EXPERIENCE

Humana Military Healthcare Sevices, Louisville, Kentucky USA 10/2007 - 10/2018 Benefits Service Representative

As a BSR (Benefits Service Representative) I delivered a consistent customer service experience by providing efficient and timely resolutions to TRICARE beneficiaries and providers in an inbound call center for over 3 million beneficiares world wide.

Home of the lnnocence, Louisville, Kentucky USA 01/2006 - 10/2007 Youth counselor

As a youth counselor with high risk trouble youth you are help mentor trouble youth back into society by teaching them structure, life skills, locate and find jobs, how to use public transportation services. Teach how to become a productive person in the community. We also drove the vans to and from outings to transport children.

EDUCATION

Indiana University @ Bloomington Bloomington, IN USA 1974 - 1976 None in Business, GPA: 2.7

Attended summer courses right after graduation from high school (Jeffersonville IN 47130) June thru Aug. Then attended fall semester classes starting September 1974. I transferred to IUS @ New Albany, IN 47150 Jan 1975 until Dec 1976 then enlisted in the US ARMY Jan 1977 Active duty Feb 1977 to Feb 1985

SKILLS

Very with people, good Energy, polite, trustworthy, team player, dependable,honorable, good transportation, Self starter. Can work without supervision. Knowable of how to use chemicals for cleaning and use cleaning machines buffers etc. Experience with stripping waxing floors. Was a church janitor for 8 years that included two sanctuaries 6 restrooms 4 Showers within two buildings.

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