Customer Service Manager
Resume:
PRINCESS M. WALKER
TN, ***** 901-***-****
CAREER OVERVIEW:
Upbeat and flexible Customer Service Manager with 8 -year experience in supervising people. Driven and results-focused professional seeking a manager position in a fast-paced retail environment. Efficient in resolving customer issues and concerns.
CORE QUALIFICATIONS:
Assistant nursing skills
Proficient in MS Office and Apple OS
can operate adding machine
Cash handling accuracy
Inventory control procedures
Time management
Excellent multi-task
Strong communication skills
Detail-oriented
Organized
WORKING EXPERIENCE:
Customer Service Manager
Walmart Supercenter Memphis, TN
2000-Present
Job Description:
Answered customers’ questions and addressed problems and complaints in person and via phone.
Offered exceptional customer service to differentiate and promote the company brand.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Wendys
1981-1987
Job description:
Wendys cashier operated register clean salad bar, assist customer’s and clean tables.
Crew leader trained approximately 6 to 10 associates.
Responsible for closing & opening the store.
Methodist Hospital
1987-1994
Job description:
Worked in the pharmacy department as a transporter.
Responsible for delivering medicine to patient room in a timely manner.
Responsible for reading green sheets sent down from the nurse station.
Starter inc
1994-1998
Job description:
Picking & packing.
Shipping & receiving.
Using RF scanner for tracking merchandise.
Un employment
1998-2000
EDUCATIONAL BACKGROUND:
High School Diploma
Fayette ware High School
Sommerville TN, USA
Princess M. Walker
4380 French Market Circle East Memphis TN, 38141
Ladies/ Gentlemen:
My search for a challenging and rewarding position has led me to your organization. I have enclosed a copy of my resume for your review, and believe that you will find me a promising candidate for employment with your operation.
In addition to diversity in skills and experience, I offer genuine enthusiasm and dedication. I feel that with these qualities and abilities I can provide valuable support to the organization.
I would appreciate the opportunity to meet with you in person to discuss your needs and objectives along with my ability to fulfill them.
I hope to hear from you soon.
Thank you for your time and consideration.
Sincerely,
Princess M. Walker
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