Security Guard Customer Service

Kuldeep Singh Sran

Dedicated professional with a background in customer service, package handling, and security operations, eager to transition into a security guard role. Possessing strong interpersonal skills, attention to detail, and experience in surveillance systems, I aim to contribute to the safety and security of premises while ensuring exceptional customer experiences. ******************@*****.*** +1-431-***-**** Winnipeg, Canada EDUCATION

Bachelor of Business Administration (BBA)

Punjabi University Patiala

07/2016 - 05/2019, Punjab, India

Bachelor of Business

Administration (BBA)

Business Management

Manitoba Institute of Trades and Technology

09/2023 - Present, Winnipeg, MB, Canada

Business Management

WORK EXPERIENCE

Store Associate

Dollarama

09/2023 - Present, Winnipeg, MB, Canada

Provide exceptional customer service by assisting customers in locating and purchasing products.

Maintain a clean and organized store environment, ensuring a positive shopping experience.

Operate cash registers, handle cash transactions, and process payments accurately.

Monitor and replenish merchandise, ensuring shelves are well-stocked and presentable.

Uphold Dollarama’s standards for product quality,

cleanliness, and customer satisfaction.

Sessional Delivery Walker

United Parcel Service (UPS)

10/2023 - 01/2024, Winnipeg, MB, Canada

Efficiently navigated delivery routes, ensuring timely and accurate package deliveries.

Maintained a high level of physical fitness, consistently meeting delivery targets.

Security Guard

VRC Mall

02/2022 - 12/2022, Barnala, Punjab, India

Checked Identification of employees and visitors entering the premises, ensuring only authorized personnel were granted access.

Monitored CCTV cameras, patrolled premises, and

responded to alarms to maintain a safe and secure

environment.

Maintained accurate records of daily activities and incident reports.

SKILLS

Strong interpersonal skills Attention to Detail

Surveillance Systems Emergency Response

Crisis Management Time Management

Communication Patrolling Physical Fitness

Team Collaboration Conflict Resolution

ORGANIZATIONS

Dollarama (09/2023 - Present)

Provide top-notch customer service, handle cash transactions, and maintain a tidy store environment as a Store Associate at Dollarama. United Parcel Service (UPS) (10/2023 - 01/2024)

Efficiently navigated delivery routes and maintained physical fitness while meeting delivery targets as a Sessional Delivery Walker at UPS. VRC Mall (02/2022 - 12/2022)

Ensured premises' safety by ID checks, CCTV monitoring, patrols, and alarm response as Security Guard at VRC Mall.

CERTIFICATES

Driver's Licence (Class 5F)

Manitoba Security Guard Licence

Diploma in Financial Accounting

MS-Office (Word, Excel, PPT), Accounting With Tally, Internet LANGUAGES

English

Full Professional Proficiency

Punjabi

Full Professional Proficiency

Hindi

Full Professional Proficiency

AVAILABILITY

Monday To Thursday (Midnight to till 4pm)

Friday To Sunday (Open Availability)

Courses

Courses

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

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