Qa Analyst On-Site

JYOTI BHOPATKAR

Cell: 704-***-****

********@*****.***

Senior QA Analyst with 9 years of experience in manual testing and 1.5 years in automation testing. Experience working in Agile and waterfall methodologies. Expertise in Functional, Integration, Regression and UAT testing. Efficient in managing on-site and offshore workload. Profound experience in analyzing requirements, creating test plans, test cases and defect management.

Technical Skills

Testing Tools and Framework - QC ALM, JIRA, SOAP UI, Selenium, TestNG, Postman

Databases - Oracle, SQL Server, MySQL

Source Control - git

Document Management - SharePoint, Confluence

Reporting Tool - Cognos BI 8.4- Cognos Connection, Query Studio

Language - JAVA, SQL, PL/SQL, VB Script

Experience Summary

Wells Fargo (April 2020 – Dec 2021) - Systems QA Analyst

(Commercial Corporate & Investment Banking Technology Services (CCIBT))

Responsibilities:

●Worked as test team lead for the application

●Used Agile methodology to test the application.

●Performed backend testing by writing and executing SQL queries.

●Used Selenium WebDriver with TestNG framework for Automation regression suite.

●Used Postman for API testing

●Developed BDD scripts with cucumber using Gherkin language.

Environment: ALM, Jira, Confluence, .Net Core,Java, Selenium, CI/CD, Github, Postman

Wells Fargo (Aug 2017 – Aug 2019) - Systems QA Analyst

(Customer Contact & Default Decisioning)

Early Resolution is a default management software system used to evaluate customer status and make appropriate decisions on how to best bring the loan current through multiple options. Application is designed to assist in collections and workouts of delinquencies to avoid foreclosures.

Responsibilities:

●Worked on Black Knight’s MSP for data validation.

●Worked on both Waterfall and Agile methodology.

●Worked closely with the data team and HOGAN team to get test data for functional and regression testing.

Environment: MSP (Mortgage Servicing Platform), Blueprint 8.1, SharePoint, SDLC Tracker, ALM 12.5, Java, JavaScript, CSS, HTML, XML

Wells Fargo (Sept 2015 – Jan 2017) - UAT Tester

(Risk Operation & Fraud Prevention group)

OECM - Operation Enterprise Case Management is commercially developed by the vendor Pega Systems Inc. The application provides facilities for case management related to various business needs along with business process management and automation. This claim processing application provides an ability to perform various operations on fraud or non-fraud claims submitted by customers for the debit card.

Responsibilities:

●Tested PEGA application using Agile methodology

●Used HOGAN for validating customer account information.

●Used SOAP UI to test PEGA WSDL and Web Services.

●Used SQL queries for data validation.

●Validated WSDL, request and response XML, added assertion to validate the response XML

●Communicated frequently to business regarding application functionality requirements.

ent: Pega Systems, Mainframe HOGAN system, JAVA, PHP, Apache Tomcat, Dream Viewer, JQuery, Java Script, SQL, HTML, ALM, SOAP UI

Ally Financial (Feb 2014- Apr 2014) - QA Engineer

Ally’s Online Banking application consists of different products and services. This OLB portal provides a complete banking solution to their customers.

Responsibilities:

●Performed end to end testing of Ally.com implementation, involving testing of different eCommerce functionality

●Tested outgoing, Incoming and Internal money transfer using Wire.

●Uploaded Requirements & test cases in ALM & ensured complete test coverage

●Tested OLB application on Android 4.1 Jelly Bean and Android 4.4 Kitkat operating System.

●Tested OLB application on Windows 7, 8, 10, Windows XP OS and also on different browsers.

Environment: JAVA, JSP, J2EE, ORACLE, BEA WebLogic, web services, XML, Web Sphere Server, ALM

Citizens National Bank (Feb 2012- May 2013) - UAT Tester

The project is involved with Credit card application, which provides the facility to manage and retrieve the information about credit card statements for the Standard bank customers.

Responsibilities:

●Performed functional, system integration, smoke and regression testing, cross browser testing for the release.

●Used SQL for data validation as part of Cognos developed report testing.

Environment: Windows XP, ASP.NET, C# 2.0, SQL Server 2005, SSRS, QC10.0, Visual Studio 2005, JIRA

Wells Fargo (Apr 2010 – July 2011) - UAT Tester

(Wholesale Strategic Technology Services)

Worked on Wachovia and Wells Fargo merger projects.

Responsibilities:

●Created Test Plan/Test cases as per business requirements for Cognos reports for each release.

●Analyzed product generated data extracted from Database using SQL as part of testing data validation process. Used heavy SQL for data testing.

Environment: Windows XP, JAVA, FLEX 3.0, Hibernate, QTP, SPRING 3.0, Weblogic 10.x, ORACLE 10.0, SQL, PL/SQL, Cognos 8.4, QC 10.0,JIRA

RealEstate.com, Charlotte, NC (May 2008 –June 2008) - QA Engineer

Sister concern of LendingTree.com was rental and real estate marketplace which provided consumer detailed related information.

Responsibilities:

●Structured the formal QA process from existing ad-hoc testing.

●Performed functional, SIT and UAT testing for web services.

Environment: VB .NET, ASP.NET, web services, SOAP, Test Director, Windows 2003

Camstar Systems Inc., Charlotte, NC (Apr 2007 – Apr 2008) - UAT Tester

Camstar, a Siemens Business, provides the world’s easiest to use and most robust MES..

Responsibilities:

●Performed the installation, testing and certification of the InSite and its hotfixes in different OS Windows XP and Windows 2003) and for different databases (SQL Server 2005, Oracle 10g).

Environment: Windows XP, Windows 2003, QTP, VB.Net, SQL Server 2005, ORACLE 10g, XML, BEA WebLogic 8.1, SAP Enterprise Core Component 6.0 xMII.

Education

Bachelor's Degree in Computer Technology from Y. C. College of Engineering, Nagpur, India. Trained on Data Warehousing and Informatica 8.1 from Sanza Technologies. (Aug 2009 – Oct 2009)

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