Data Entry Customer Service
Resume:
NORA KHONCARLY
SKILLS
• Customer Service
• Data Entry
• Sanitation Procedures
• Nutrition expertise
• Ordering Supplies
• Special Diets Knowledge
• ServSafe Certification
• Grilling expertise
• Guest Engagement
• Order Accuracy
• Cash Handling
LANGUAGES
Spanish
Native or Bilingual
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
WORK HISTORY
February 2024 - March 2024
Temporary-Patient Service Clerk Southlake Methodist Hospital-LGC Staffing, Southlake, TX
February 2019 - April 2024
Instructional Substitute Dallas ISD, Dallas, TX
September 2023 - February 2024
Administrative Assistant-Cornerstone Staffing Department Of Environmental Health-Dallas County, Dallas, TX
• Take food orders from patient in accordance with dietary restrictions. Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
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Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
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Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
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Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
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Increased students growth by 80% for special needs students in Math and Language Arts
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• Followed absent teacher lesson plans, administered tests as instructed Maintained safety and security by overseeing students in recess environments.
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Took attendance and documented students trouble behaviors with referrals
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Supported student learning objectives through personalized and small group assistance
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Supported English Language Learners (ELLs) to deliver high-quality education for students learning English
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• Assisted coworkers and staff members with special tasks on daily basis.
• Performed Data entry tasks in Excel spreadsheet
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
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Answered over 150 calla per week, took messages and set up appointments
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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
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• Provided interpretation for Spanish customers
CONTACT
Dallas, TX 75252
****.******@*****.***
Bold Profile
November 2021 - May 2023
AP US History /World History Residency DISD School District, Dallas, TX
• Tutor US History to 60 AP students in classroom setting. Employed appropriate teaching methods to cater to individual educational needs of each student as 90% were blow average score
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• Advised students on academic progress, goals and achievement. Compiled, administered and graded examinations to assess student progress and provide feedback on learning objectives.
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• Students showed growth by 15 pts or more at end of year as projected
% of World History met cut-off score at ACP exam. Out of 145 students 6% were approaching performance standards
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EDUCATION
Expected in May 2024
Associate of Applied Science Health Sciences
University of People, Online
Coursework in Biology, Anatomy and Physiology, Health Psychology, and Infectious Diseases
January 2021
Alternative Certification CTE Certification
DISD ACP, Dallas
128 credits-UTA, TX
Francophone Cultural Studies
August 2009
Diploma Medical Billing And Coding
US Career Institute, Fort Collins, CO
Medical Billing and Coding Certification in progress-CPC &CPB
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