Shift Manager Customer Service
Resume:
professional summary
experience
education
Cahokia, IL 62206
W: ***************@*****.***
Safety Compliance
Schedule oversight
Team Development
Supply Ordering
Quality Assurance
Customer service
Sales
skills
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tonia
anthony
t a
Hardworking Shift Manager handles fast-paced work directing team members and satisfying customers. Prepares schedules, handles money and serves customers needs. Dedicated to meeting performance and profit targets every shift with skilled leadership and motivational approach. Cvs pharmacy St louis, Missouri
July 2022 - March 2024
Shift Manager
• Motivated employees using strategic leadership style. Maintained high performance levels by successfully training, monitoring and motivating shift employees.
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Created positive work environment to meet company, state and federal employment guidelines.
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Wendy's St louis, Missouri
June 2019 - June 2023
Shift Manager
• Managed facility cleaning, maintenance and repair needs.
• Secured monies against loss, keeping drawer cash low and properly using on-site safe. Organized schedules and delegated assignments based on employee knowledge and strengths.
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Mortmart Cahokia, IL
February 2014 - July 2019
Shift Manager
Maintained high performance levels by successfully training, monitoring and motivating shift employees.
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• Upheld strict safety and security standards to protect consumers and assets.
• Kept inventory within optimal levels and organized for easy accessibility. Quick stop Cahokia, IL
January 2009 - March 2019
Shift Leader
• Executed cash management duties with POS and shift reports.
• Communicated, trained and promoted quality standards to team members.
• Responded to all customer concerns or issues promptly and professionally. Cahokia high, Cahokia, IL
June 2003
language
English - Fluent
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