Customer Service Assistant Manager
Resume:
Carissa Barreras
Ceres, CA *****
**************@*****.***
Highly motivated and results-oriented professional with a wealth of experience in exceeding expectations in fast-paced environments. Proven ability to lead teams, deliver exceptional customer service, and provide compassionate care. Skilled in communication, problem-solving, time management, and ensuring quality service delivery across various industries. Work Experience
Driver
DoorDash-Ceres, CA
September 2022 to Present
House Cleaner
self employeed-Patterson, CA
October 2021 to July 2022
Self employed house cleaner in Stanislaus county and San Joaquin county Volunteer
Worth Saving-Hollister, CA
June 2018 to September 2021
Worked as an assistant manager on a volunteer level IHSS Caregiver
In Home Support Services (IHSS)-Patterson, CA
August 2013 to May 2018
Performed all aspects of caregiving including cleaning, cooking, laundry, driving, shopping, and physical assistance
Customer Service Representative
Restoration Hardware-Tracy, CA
June 2007 to January 2011
I provided back end support for customer service reps, assisted management with escalated issues, communicated directly with distribution centers, delivery drivers as well as working directly with customers to resolve issues and ensure satisfactory Education
Some college in Psychology
Gavilan College - Gilroy, CA
March 2024 to Present
Skills
• Assistant Manager Experience (3 years)
• Delivery Driver Experience (1 year)
• Caregiving (5 years)
• Phone Etiquette (5 years)
• Typing (5 years)
• Home Care (5 years)
• Meal Preparation (5 years)
• Senior Care (3 years)
• Laundry (5 years)
• Cash Handling (6 years)
• Cooking (8 years)
• Residential Cleaning (1 year)
• Floor care
• Financial services
Certifications and Licenses
CDL C
First Aid Certification
Driver's License
Assessments
Retail customer service — Proficient
June 2024
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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