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Customer Service Assistant Manager

Location:
Ceres, CA
Posted:
June 24, 2024

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Resume:

Carissa Barreras

Ceres, CA *****

**************@*****.***

+1-209-***-****

Highly motivated and results-oriented professional with a wealth of experience in exceeding expectations in fast-paced environments. Proven ability to lead teams, deliver exceptional customer service, and provide compassionate care. Skilled in communication, problem-solving, time management, and ensuring quality service delivery across various industries. Work Experience

Driver

DoorDash-Ceres, CA

September 2022 to Present

House Cleaner

self employeed-Patterson, CA

October 2021 to July 2022

Self employed house cleaner in Stanislaus county and San Joaquin county Volunteer

Worth Saving-Hollister, CA

June 2018 to September 2021

Worked as an assistant manager on a volunteer level IHSS Caregiver

In Home Support Services (IHSS)-Patterson, CA

August 2013 to May 2018

Performed all aspects of caregiving including cleaning, cooking, laundry, driving, shopping, and physical assistance

Customer Service Representative

Restoration Hardware-Tracy, CA

June 2007 to January 2011

I provided back end support for customer service reps, assisted management with escalated issues, communicated directly with distribution centers, delivery drivers as well as working directly with customers to resolve issues and ensure satisfactory Education

Some college in Psychology

Gavilan College - Gilroy, CA

March 2024 to Present

Skills

• Assistant Manager Experience (3 years)

• Delivery Driver Experience (1 year)

• Caregiving (5 years)

• Phone Etiquette (5 years)

• Typing (5 years)

• Home Care (5 years)

• Meal Preparation (5 years)

• Senior Care (3 years)

• Laundry (5 years)

• Cash Handling (6 years)

• Cooking (8 years)

• Residential Cleaning (1 year)

• Floor care

• Financial services

Certifications and Licenses

CDL C

First Aid Certification

Driver's License

Assessments

Retail customer service — Proficient

June 2024

Responding to customer situations in a retail setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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