JUANITA
FERNANDEZ
*******.******@*****.***
*** *** ****** *****, ***** Pa
ss, TX 78852
S K I L L S
Computer Skills: 30 words per
minute
Data Entry Terminal (PDT,
Mainframe Terminal etc.)
E-mail Software
Internet Browser
Presentation Software
Word processing Software
Organized
Attention to detail
Get it done mentality
Task prioritization
Documentation
Patient Confidentiality
Effective Time Management
P R O F E S S I O N A L S UMMARY
Organized Phlebotomy Supervisor bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in Phlebotomy and ability to quickly learn new processes. Valid CNA certification as well as CPR certification up to date.
E X P E R I E N C E
P H L E B O T O M Y S U P E R V I S O R
GCAM INC.
Eagle Pass, TX
October 2014 - Current
Supervise and lead Donor Floor within the framework of the established policies, performs tasks in a safe manner and in accordance with the safety and health programs, assists in training and maintenance of a safe workplace for employees. Prepared tools, equipment, and machinery to safely draw blood and transport samples.
Fostered relationships with patients to build trust and mitigate discomfort during procedures.
Communicated calmly with plasma donors to ensure positive experience and generate repeat donations.
Explained collection procedures to patients, answered questions and helped each person feel comfortable with the process. Determined the suitability of plasma donors based on factors such as vein suitability and documented medical history. Collaborated well with team members to carry out daily assignments and achieve team targets.
Met targets consistently by working hard and with strong attention to detail.
Maintained and updated files and records to support efficient Donor Floor operations.
Worked with managers to address problems such as Donor Floor Trend errors and practiced trial and error solutions until solved. Taught junior employees how to perform tasks such as Venipuncture and Needle adjustments.
Ordered, organized, and rotated supplies.
C N A
Fort Duncan Regional Medical Center
Eagle Pass, TX
November 2013 - July 2014
Performed many basic care tasks for patients, like grooming, dressing, bathing, eating and exercising. Also assisted the nursing staff with medical tasks like taking blood, monitoring vitals with medical equipment and reporting patient behavior and wellbeing. Disinfected patient rooms, bathrooms and examination areas to prevent disease spread.
Transported patients by wheelchair or rolling bed between care and examination rooms.
Prepared patients for surgeries and treatments by washing, shaving and draping specific body areas.
Exercised patients with limited or no mobility, including individuals with partial or total paralysis.
Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs.
Resupplied patients with personal hygiene items like towels, soap and toilet paper.
Documented clinical information in patient medical records daily.
H O M E H E A L T H P R O V I D E R
Maverick Home Health
Eagle Pass, TX
January 2012 - March 2013
Supported patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. Assists patients by providing personal services, such as, bathing, dressing, and grooming.
Provided patients with emotional and social support. Transported patients to and from doctor's appointments, errands, and other activities.
Bathed, groomed, dressed, and fed patients and provided emotional and psychological support.
Changed bed linens, cleaning and disinfecting rooms regularly. Prepared meals for patients, taking into account special food restrictions and diets.
Received and routed incoming mail, packages, and deliveries. H O M E H E A L T H P R O V I D E R
Rio Bravo Health Systems LLC
Eagle Pass, TX
January 2011 - March 2013
Supported patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. Assists patients by providing personal services, such as, bathing, dressing, and grooming.
-Provided patients with emotional and social support.
-Transported patients to and from doctor's appointments, errands, and other activities.
-Bathed, groomed, dressed, and fed patients and provided emotional and psychological support.
-Changed bed linens, cleaning and disinfecting rooms regularly.
-Prepared meals for patients, taking into account special food restrictions and diets.
-Received and routed incoming mail, packages, and deliveries. D O N O R P R O C E S S O R / P H L E B O T O M I S T Grifols Plasma
Eagle Pass, TX
May 2007 - April 2011
-Collect and processes donor samples for processing and testing. Records weight of product and samples.
-Label samples and freezes units for final packing within required timeframe.
-Participate in unit management according to SOP.
-Pack units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
-Monitor stored product to ensure time requirements are met. Monitors and reports working conditions of equipment.
-Maintains active communication with other service areas to ensure accurate documentation and quality.
-Completes all necessary documentation. Ensures donor confidentiality. Builds rapport with donors to ensure overall satisfaction with the center to support long- term donation.
-Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration
(FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
-Maintains supplies necessary to perform job duties.
-Reports all unsafe situations or conditions to area lead, supervisor or manager.
-May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities.
P H L E B O T O M I S T
BIO Life Plasma
Eagle Pass, TX
March 2001 - June 2005
-Preparing patients before Plasma donation
-Explaining plasma draw procedures to patients and answering any questions about the process
-Following all health and safety protocols and procedures to maintain sanitary work areas
-Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
-Verifying patient information and labeling blood samples properly
-Accurately updating patient information in the organization's database
-Helping nervous or frightened patients remain calm during blood draws
-Working with supervising Physicians and following their directions at all times
C A S H I E R
Burger King
Eagle Pass, TX
April 1998 - November 2000
Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
Solved complaints by customers and issued credits for returned merchandise.
Collected payment for customer purchases.
Adhered to all cash handling policies and procedures. Greeted all customers and provided prompt and friendly service. Processed cash register transactions by inputting product costs and giving back change.
E D U C A T I O N
H I G H S C H O O L D I P L O M A
Eagle Pass High School
Eagle Pass, TX