Customer Service Technician
Resume:
Brent Shumate
Amity, AR ***21
**** – Present
Fedex Ground
Facer, Flex, Unload
**** – 2021
B&S Tire
Self-employed
Sales
My duties included Customer Service and sales
2018-2020
Family Leisure
Sales & Customer Service
My duties included Customer Service and sales
2017-2018
Unemployed due to Back injury
2015-2017
Arkansas Decorative Stone
Heavy Equipment Operator/Maintenance
I operated all Heavy Equipment and performed any maintenance on the equipment. 2015-2014
O’Reilly Auto Parts
Customer Service/Sales
My duties included Customer Service and sales
2014-2013
Sheridan Tractor Supply
Service Technician
My duties included Customer Service and sales
2013-2012
Jones Heating & Air
Service Technician
My duties included going to customers homes to assess any issues with their Heating or air systems and completing a repair. Installation of new systems.
2012-2012
R & R Sheet Metal
Service Technician
My duties included going to customers homes to assess any issues with their Heating or air systems and completing a repair. Installation of new systems.
2012-2011
Smith Brothers Heating & Air
Service Technician
My duties included going to customers homes to assess any issues with their Heating or air systems and completing a repair. Installation of new systems.
2011-2009
Skinner Tire
Customer Service/Sales
My duties included: finding out what customers needed done to their vehicle and also to complete that task.
2009-2004
William’s Automotive
Service Advisor/Customer Service
My duties included: speaking to customers about services they needed to their vehicles and getting that assigned to the right technician in order to complete it. First and foremost making sure the customer has an excellent experience.
2004-1999
Associate Manager
Customer Service/Sales
My duties and responsibilities included: speaking with multiple dispatchers and other business offices to collect payments for services rendered, offering new products, manage employee time and schedules, entering payroll, inventory, stock, hiring new employees, termination of employees, balancing registers, making deposits.
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