Customer Service Sales Representative
Resume:
Windy Sandefur
Cleburne, TX *6033
***************@*****.***
Work Experience
Office Manager
Red Hat Rentals, LLC
March 2020 to present
Meet with potential tenants.
Collect rent and any other property fees.
Advertising vacant properties.
Inspecting properties and arranging repairs.
Resolving property complaints and rental violations. Stay at Home Mom
April 2011 to February 2020
Left the workforce to raise my 2 children.
Inside Sales Representative
Dell Inc. - Oklahoma City, OK
April 2008 to March 2011
Responsible for being the face of the company to the customer and supporting the revenue growth of the business.
Providing a high level of customer service to assigned clients. Giving clients support during all stages of a sale. Keeping accurate records of all sales and prospecting activities. Advising customers while they are making purchase decisions. Resolving customer complaints and disputes.
Providing customers with technical product information. Writing email proposals.
Responding to pricing inquiries.
Qualifying potential new customers.
Customer Service & Sales Representative
Tan & Tone America - Norman, OK (Permanently Closed)
March 2005 to February 2008
Scheduling appointments & signing in clients.
Cleaning beds & rooms.
Selling products such as eyewear and lotions.
Addressing customer questions or concerns.
1
Assistant Manager
World Acceptance Corporation - Norman, OK
August 2002 to March 2005
Maintained up-to-date knowledge of store policies regarding payments. Prevented store losses using awareness, attention to detail and integrity. Created new processes and systems for increasing customer service satisfaction. Achieved high sales percentage with consultative, value-focused customer service approach. Ensured a positive customer experience and resolved all customer complaints. Reviewed accounts and results, regularly, to determine whether life changes, economic developments or financial performance indicated a need for plan revision. Maintained confidentiality of bank records and client information. Performed daily maintenance of the loan applicant database. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. Served as mentor to junior team members. Prepared tax returns for individuals by using electronic filing software. Education
Associates in Psychology
Tarrant County College - Fort Worth, TX
August 2010 to May 2013
Dental Assistant
Moore Norman Technology Center - Norman, OK
August 2002 to May 2003
Skills
Microsoft Office, Record Keeping, Customer Relations, Time Management, Strong Work Ethic, Typing
Certifications/Licenses
Dental Assistant
May 2002 to March 2003
Groups
PTA Volunteer at Luther Community Center
2
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