Customer Service Sheet Metal

SAMUEL J. BRAZEL

**** *** ** **. *****, Al *****.

Tel: 205-***-**** 803-***-****

Email: ************@*****.***

SUMMARY

Well-developed customer service skills

Strong work ethic, able to work with little supervision

Good communicator who is always on time

Acquire and apply knowledge rapidly

Enjoy working in a team environment

Strong troubleshooting and problem-solving skills with close attention to detail

EDUCATION

Northwest Shoals Community College Florence, AL

General Education Diploma, August 2002

Wichita Technical Institute Wichita, KS

Diploma in HVAC & Refrigeration, March 2005

Relevant Curriculum:

Electrical and Refrigeration Fundamentals

Heating Systems

Air Conditioning Systems

Refrigeration Systems

Relevant Experience: Sheet metal layout and fabrication. Schematic wiring diagrams. Charging & Recovery. Recycling and reclamation. Gas furnace components, venting systems, and controls. Ductwork sizing, Applications & installation. Servicing & troubleshooting.

CERTIFICATIONS

2018 Northwest Shoals- Phil Campbell Advanced STIC/ Wire Welding

2017 ADT Stand-Up Forklift, Clamp, Slip, Single & Double Jack

2005 ARI Universal EPA License

EXPERIENCE

Onin Staffing Birmingham, Al

Laborer July 2016 - Present

Off loaded and loaded trucks using a forklift

Sheet metal fabrication for air conditioning ducts

Construction laborer

Capstone Logistics Bessemer, Al

Off Loader/Lumper, 2014-2015

Off loaded trucks at the receiving dock of warehouse.

Sorted merchandise on pallets.

Operated stand up forklift, clamp, slip and single and double riding jack.

Mar-Jac Jasper, Al

Loader 2013-2014

Processed orders and prepared them for shipment.

Operated walk behind pallet jack.

Brazel & Brazel Property Management Columbia, SC

HVAC Installer/Inspection/Repair 2006-2013

Provide exceptional customer service

Bar Louie’s Columbia, SC

Server/Bartender

Provided exceptional customer service

Received and processed beverage and food orders to ensure customer satisfaction

Handle cash transactions, opening, closing, party setup

Richco Construction Columbia, SC

Installer 2005-2006

Replaced outdoor/indoor A/C units for multiple apartment complexes in the Columbia area.

Ted’s Montana Grill Wichita, KS

Waiter 2004-2005

Provided exceptional customer service

Received and processed beverage and food orders to ensure customer satisfaction

Handle cash transactions

Train new employees on business processes

Applebee’s Neighborhood Grill & Bar Wichita, KS

Waiter/Trainer 2003-2004

Provided exceptional customer service

Receive and process beverage and food orders to ensure customer satisfaction

Handle cash transactions

Train new employees on business processes

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