Project Manager Senior

Russell Ardeneaux

Email: *******@***.***

Phone: 504-***-****

Summary: Accomplished Senior Project Manager with extensive experience in leading enterprise projects, achieving stakeholder goals, and optimizing business processes. Skilled in vendor management, new system implementations, and major enhancements. Strong background in requirement gathering and translating business needs into technical solutions. Currently certified as a Subject Matter Expert (SME) in CompTia Project+.

Professional Experience:

LAMMICO Senior Project Manager, Product Manager

February 2014 – Retired

Led cross-functional teams in developing an internal Online Payment System, integrating with a third-party finance company for credit card and ACH payments, enhancing payment processes and reducing costs. This allowed LAMMICO for the first time in 35years to accept credit cards.

Managed the development of a new CMS system and website redesign, saving $60K by leveraging in-house resources.

Oversaw enterprise Salesforce implementation and integrated Salesforce with Oasis, improving sales process tracking by linking underwriting and sales information.

Created and e stablished a hybrid project methodology combining Waterfall and Agile approaches.

Product Manager:

Managed vendor relationships and budgets for Salesforce, Oasis, ImageWrite, FORMS application software, and Online Billing system.

Successfully led multiple upgrades to Oasis and ImageWrite.

City of New Orleans Director of I.T. PMO

2008 - 2014

Supported a team of five project managers overseeing a portfolio of 15-20 projects.

Created and maintained a hybrid project management methodology.

Skills:

Excellent verbal and written communication skills

Detail-oriented with strong attention to accuracy

Exceptional interpersonal skills, adept at building and maintaining partnerships

Expertise in third-party vendor contract and relationship management

Certifications:

Project Management Professional (PMP), 2008

Certified ScrumMaster (CSM), 2014

SAFe Agilist, 2021

CompTia Cloud Essentials, 2019

ITIL Foundation, 2012

Professional Affiliations:

CompTia Project+ SME

Project Management Institute (PMI)

SAFe Community

Education:

M.B.A., Information Technology Management, University of Phoenix, New Orleans, Louisiana, 2004

B.S., Business, Northwood University, Midland, Michigan, 1999

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