Service Representative

Tiffany Davis

Port McNeill, BC V*N *R* (***) ***- 4036 Email: ******@*****.***

OBJECTIVE

To obtain a position that utilizes my consistent attention to detail, the ability to work independently. SKILLS

Personal

• Commended by both clientele and staff for easy going personality.

• Ability to multi-task.

• Focus on details.

• Friendly and approachable

• Bondable

Administrative/Technical

• Processed and balanced daily transactions through cash, credit and debit

• Excellent knowledge and experience with using various computer programs, including Windows and Microsoft software, Opera reservation software, Holidex, PixelPoint and Squirrel POS systems

• Ability to type 50 wpm

• Able to operate a multi-line phone system

EXPERIENCE

Coastal Community Credit Union, Port McNeill and Port Hardy, BC May 2018 – Current Member Service Representative 2

• Process variety of transactions to meet member’s needs through phone, email and in-person

• Provide sales and service knowledge to current and potential members on products and services

• Help educate members on ways to help meet their financial wants and needs

• Follow through on other duties to assist management and senior fellow employees

• Successful completion of MSR 2 training and CUIC 185 exam Dalewood Inn, Port McNeill, BC Oct 2016 – Current

Store clerk/Front desk agent

• Provide exceptional customer service, including answering customer inquiries and concerns regarding hotel and liquor store

• Consistent independent problem solving.

• Processed POS transactions and balanced till

• Organized, sorted, and restocked merchandise

• Assisted with month end inventory counts

• Processed guest arrivals, departures, and reservations EDUCATION

Bachelor of Business Administration degree Dec

2012

Okanagan College, Kelowna, BC

• Hospitality and Tourism Management specialty

High School diploma June

1999

Clarence Fulton Secondary, Vernon, BC.

CERTIFICATES

• Serving It Right, Food Safe, WHMIS June

2010

Pervious work experience and current references available upon request.

Contact this candidate