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Personal Training Customer Service

Location:
Atlanta, GA
Posted:
June 25, 2024

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Resume:

Chastity Watson

Motivated and very personable professional.

Marietta, GA 30064

********.******.*******@*****.***

+1-404-***-****

• I love helping others.

• Give at 200% capacity.

• Fast learner

• High intrapersonal intelligence

• Love to learn new things

• Self motivated.

• Team Player

• Hard-working

• Positive personality

• Personable and very productive.

• 10 + years in leadership roles

• 20 + years sales and customer care

• Technically inclined

• Mechanically inclined

Authorized to work in the US for any employer

Work Experience

Personal Training Director

Anytime Fitness-Monroe, GA

January 2022 to March 2022

Personal Training Director

Alcovy fitness and wellness-Covington, GA

January 2018 to January 2022

Headed up the personal training department, created strong team building, build programs, matched clients with trainers, sold personal training packages and memberships. … sold an average of 25k in personal training a month

Personal Training Director

Push Fitness-Covington, GA

January 2018 to December 2020

Sold personal training packages, built personalized training programs for clients, assessed levels of fitness, coordinated trainers and clients, coordinated scheduling, hired trainers. General Manager

Force fitness-Social Circle, GA

May 2015 to November 2019

Sold personal training and memberships, cleaned, customer service, personal trainer, hired staff, kept equipment clean and in proper working order. Put together group fitness and events, did community events and attended community events.

Education

High school diploma

North Atlanta High School - Atlanta, GA

August 1992 to May 1993

Skills

• Personal Training

• Group Fitness

• Program Design

• Dancing

• Program Development

• Communication skills

• Time management

• Anatomy knowledge

• Management (10+ years)

• Sales (10+ years)

• Event Planning

• Presentation Skills

• Teaching

• Physiology Knowledge

• POS (10+ years)

• Customer service (10+ years)

• Customer relationship management

• Cost control (10+ years)

• Leadership (10+ years)

• Team management

• Budgeting

• Sales (10+ years)

• Program design

• Leadership (10+ years)

• Personal training

• Communication skills

• Customer service

• Customer relationship management (10+ years)

• Team management

• Physiology knowledge

• Management (10+ years)

• Sales management (10+ years)

• Group fitness

• Microsoft Office

• English

• Organizational skills

Certifications and Licenses

NASM Certified Personal Trainer

January 2017 to Present

Precision Nutrition Certified Nutrition specialist April 2020 to April 2023

NASM weight loss specialist

February 2018 to February 2023

NASM fitness nutrition specialist

January 2019 to January 2021

AED Certification

First Aid Certification

CPR Certification

Assessments

Management & leadership skills: Impact & influence — Proficient July 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Customer focus & orientation — Proficient

April 2024

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

April 2024

Identifying and resolving common customer issues

Full results: Proficient

Work motivation — Proficient

April 2022

Level of motivation and discipline applied toward work Full results: Proficient

Attention to detail — Proficient

May 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Personal trainer fit — Proficient

April 2022

Measure the traits that are important for successful personal trainers. Full results: Proficient

Sales skills — Proficient

August 2022

Influencing and negotiating with customers

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient February 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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