FREDDY PAWKETT
HOUSTON, TX *****
Phone: 832-***-****
Email: *************@*****.***
SKILLS
Advance knowledge of shipping regulations
Critical thinking for creative solutions and informed decision making
Proficiency in using proprietary software for tracking shipments, managing documents, etc
Ability to adapt to changing circumstances, regulations, and client requirements
Time management to prioritize tasks and meet deadlines
Cargo Account Settlement Systems (CASS) for accounts payable
EMPLOYMENT HISTORY
05/2017 - 02/2024
Freight Forwarding Specialist
UPS SCS, Houston, TX
Maintained records, documentation, and files.
Compiled and verified proper documentation needed for export customs compliance.
Completed all necessary documentation and system data entry to ensure timely export.
Confirmed hazardous materials were labeled correctly in accordance with applicable regulations.
Verified customer funds for payment and posted payments in system.
Provided customer rate quotes.
09/2004 - 08/2016
Global Account Manager
TNT USA, HOUSTON, TX
Proactively managed 17+ major global accounts for importing and exporting customers.
Kept track of all domestic and international shipping regulations and notifying customers when necessary.
Prepared daily outstanding delivery reports for customers and management team.
Worked with contract managers and sales team to ensure customer satisfaction.
Completed and passed annual ISO certification.
Education
John H Ragan High School
Houston, TX
High School Diploma
East Texas Baptist University
Marshall, TX
General Education Classes