Customer Service Data Entry

NOAH ELLAZAR

*****.*******@*****.***

SUMMARY

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

SKILLS

Teamwork and Collaboration

Friendly, Positive Attitude

Customer Service

Task Prioritization

Critical Thinking

Decision-Making

Data Entry

Problem Resolution

Interpersonal Communication

EXPERIENCE

03/2023 to Current Crew Member

Dunkin Donuts- DH Restaurant Group Maplewood, New Jersey Processed takeout orders quickly to ensure timely delivery of meals. Monitored quality of food served to ensure it met company standards for presentation and temperature.

Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Provided excellent customer service to maintain a positive atmosphere for guests.

Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.

Assisted in the preparation of food items such as sandwiches, salads and snacks

Assisted management team with inventory counts of food products and beverage supplies.

Maintained organized storage areas for food products, beverages and restaurant supplies.

10/2012 to 05/2024 Material Handler

Kerry Ingredients Clark, NJ

Maintained accurate inventory records of all received items. Updated job knowledge by participating in educational opportunities such as seminars or trainings.

Provided support in organizing special projects involving large quantities of merchandise.

Operated forklift in a safe manner to move large shipments within the facility.

Tracked shipment information using computerized systems such as SAP or Oracle software applications.

Received and distributed incoming materials to designated areas. Identified opportunities for process improvement in order to increase efficiency.

Adhered strictly to company policies concerning the use of protective gear while on duty.

Ensured compliance with safety regulations while operating material handling equipment.

08/2010 to 11/2012 Delivery Driver

CINTAS, Professional Uniform and Facility Services Union, New Jersey Monitored fuel level throughout shift and refueled when necessary. Maintained accurate records of goods delivered and collected payments as required.

Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

Provided excellent customer service by answering inquiries about products or services being delivered.

Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

EDUCATION AND TRAINING

03/1990 High School Diploma

Victoria High School Philippines

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