Python Developer Desktop Engineer
Resume:
Abdullah Alharbi
Desktop Engineer/IT Administrator
CONTACT INFORMATION ********.*******@*****.***
Chicago, IL
OBJECTIVE Highly skilled IT professional with + 4 years' experience in IT analysis management, network administration, and desktop engineering. Possess a strong technical background in system administration, network design, and infrastructure management. Proficient at managing teams and providing strategic direction to achieve business objectives. Enthusiastic and detail-oriented Junior Python Developer with a solid foundation in Python programming and a passion for coding. Eager to apply acquired skills in a dynamic and collaborative work environment. A quick learner with a strong dedication to staying current with industry trends and best practices. Excited to contribute to innovative projects and grow up as a Python developer. EXPERIENCE
Chicago, IL
Jul 2022 - Present
Desktop Engineer/IT Administrator
Prudence Inc & Wipro & Abbott Labs,
Chicago, IL
Aug 2020 - Jun 2022
Network Admin
Insight enterprises
Chicago, IL
Feb 2020 - Apr 2020
Desktop Engineer
CDW
Medina, SA
Sep 2011 - Dec 2012
Desktop/Service Technician
Saudi Telecom
EDUCATION
Chicago, IL
Jan 2018 - Dec 2019
Master of Information Technology and Management
Illinois Institute of Technology
Dubuque, IA
Jan 2014 - Dec 2016
Bachelor in computer information system
University of Dubuque
SKILLS
CERTIFICATIONS &
COURSES
Email:
Address:
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• Install, configure, and maintain desktop hardware and software.
• Troubleshoot hardware and software issues on desktop computers.
• Provide technical support to end-users for hardware and software problems.
• Install, update, and patch operating systems on desktop computers.
• Ensure desktop systems are running the latest and most secure operating system versions.
• Implement and enforce security measures on desktop systems.
• Regularly update antivirus software and perform security audits.
• Educate end-users on security best practices.
• Implement and monitor backup solutions for desktop systems.
• Assist with data recovery in case of system failures.
• Provide remote support to users for desktop-related issues.
• Utilize remote desktop tools to troubleshoot and resolve problems.
• Creating, modifying, and deleting user accounts.
• Managing user access permissions and security settings. Installed, configured, and maintained network devices such as routers, switches, firewalls, and access points.
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• Diagnosed and resolving network-related problems.
• Conducted root cause analysis for network issues.
• Managed and updated configurations for network devices.
• Provided technical support to end-users for network-related issues.
• Assisted with network-related inquiries and problems Worked with other IT professionals, such as system administrators, security specialists, and IT managers, to ensure a cohesive and secure IT environment.
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• Collaborated on projects that involve network infrastructure
• Configured and managed wireless networks, including access points and security settings.
• Ensured reliable and secure wireless connectivity.
• Maintained accurate documentation of the network infrastructure, configurations, and changes.
• Created network diagrams and documentation for troubleshooting and reference. Provided first-line technical support to end-users for desktops, laptops, printers, and other computing devices.
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• Troubleshooted hardware and software issues and resolve them in a timely manner.
• Installed and configured desktop operating systems, software applications, and peripheral devices.
• Set up new desktops, laptops, and workstations for users.
• Created, modified, and deleted user accounts as per organizational policies.
• Managed access permissions and security settings for end-users
• Diagnosed and repair hardware issues on desktops and laptops.
• Performed routine maintenance tasks, including hardware upgrades and replacements
• Assisted users with software-related problems, including installation, configuration, and usage.
• Collaborated with other IT professionals for software deployment and updates.
• Configured and set up mobile devices, including smartphones and tablets, for end-users.
• Ensure mobile devices are synchronized with organizational systems
• Assisted users with mobile application installations, configurations, and troubleshooting.
• Collaborated with mobile application developers or vendors for issue resolution.
• Implemented and manage Mobile Device Management solutions for device security and compliance.
• Monitored and enforce policies related to mobile device usage
• Tracked and manage hardware and software licenses.
• Machine learning • Python
• Django • Flask
• SQL • Active Directory
• SCCM • Citrix
• CCNA • HTML/CSS3
• OneDrive • HTTP/HTTPS
• Project Success
• Quality Management
• Global Leadership
• Leadership Boot Camp
• Web development
• Data Analyst
• CCNA Security
• CCNA Network Fundamentals
• CCNA Routing Protocols
• CCNA the WAN
• CCNA IT Hardware & Software
• CCNA Switching & Wireless
• Python Essentials
• AI Risk and cyber-Security
• Nmap for Ethical Hackers- The Ultimate Hands-On
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