REGINA HILLS
SKILLS
Financial Reporting
Performance Assessment
Budget Preparation
Rent Pricing Optimization
Tenant relations
Budget management skills
Property Inspections
Real Estate Laws
Fair Housing Regulations
Budgeting and Financial Analysis
Marketing and Leasing
Financial Oversight
Maintenance Oversight
ADDITIONAL INFORMATION
Yeildstar
OneSite
Yardi
Real Page
Bluemoon
CRM
PTP
Proven leader in property management with a track record of boosting occupancy by 20% at Hamilton Point Investments. Expert in financial oversight and tenant relations, adept at enhancing property value and streamlining operations for cost savings. Skilled in budget management and fostering positive tenant relationships, consistently achieving high tenant satisfaction and operational efficiency.
WORK HISTORY
May 2018 - Current
Sr. Property Manager Inland Residential Management, Seminole, FL March 2017 - March 2018
Assistant Property Manager Robbins Property Associates, Atlanta, GA October 2015 - March 2017
Prepared specifications, solicited bids and approved subcontracts for building services.
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Developed, reviewed and submitted property operating and capital budgets.
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Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
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Enhanced property value through strategic capital improvement projects and regular upkeep.
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Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
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Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
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Assisted in the acquisition process for new properties, conducting thorough due diligence investigations before purchase recommendations were made.
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Organized community events for residents, fostering positive relationships between tenants and management staff.
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Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
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Administered operations to handle needs of tenants across 384 property units.
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Followed up on delinquent tenants and coordinated collection procedures.
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• Trained and motivated leasing staff during bi-monthly trainings. Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
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Streamlined rent collection process for improved cash flow and reduced delinquencies.
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Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
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Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
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CONTACT
Seminole, FL 33772
********@*****.***
Bold Profile
Assistant Property Manager Condominium Concepts, Atlanta, GA April 2014 - September 2015
Property Manager Hamilton Point Investments, Atlanta, GA Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
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Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
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Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
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Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
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Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
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Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
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Boosted occupancy 20% by leveraging market knowledge and successful promotional strategies.
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Decreased operating costs 25% by implementing cost control procedures.
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Developed, reviewed and submitted property operating and capital budgets.
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EDUCATION
June 1996
Bachelor of Arts Business Management
Clark Atlanta University, Atlanta, GA