Customer Service Data Entry

Malarie Haley

Marrero, LA, *****

Summary:

Obtain full time employment position that I intend to do my absolute best at; Extend both knowledge and skill. while working towards advancement. Able to create a positive impression about my company through efficient and professional interactions. Dependable, personable, and dedicated to great customer engagements. I am seeking to apply my detail-oriented talents and adaptable personality to fulfil the company’s needs.

Skills

Scheduling appointments, Bookkeeping, Computer skills, answering multi-line phone, operate basic office equipment, Filing, OSHA, HIPPA, ICD-10, CPT, Understanding of CMS 1500 Form, Patient education, obtain referrals, Collecting co-pay and deductibles and past due balances, Organizational Skills, Outlook, Data-Entry, Excel, customer Service, Word, Data Entry Operator

Experience

Embassy suites by Hilton Nov 2023 -Present

Customer service agent/front desk

Giving great customer service check in and check out

Greet the customers, help with the queries, maintain excellent customer satisfaction

Sidney Kerner Claims Jul 2023-Nov2023

File Reviewer

Claims adjuster revises and review property claims.

Maintain the proper documentation

Red Mellon New Orleans marketing & properties. Feb 2022-Dec 2022

Cleaning contractor

Cleaning homes, offices, warehouses, units

24th Judicial Court Nov 2019- Nov 2021

Administration/lab tech/ drug screening laboratory

Set up lab equipment I worked in a drug screening laboratory screening clients by urine specimens sweat patches mouth swabs

Answering phones and scheduling appointments

Collecting urine specimens, sweat patches and mouth swabs.

Taking payments

Eye Associates of West Jefferson August 2015- Sept 2016

Answering phones, scheduling appointments

Maintain the filing system

Check-in, check-out patients

Collision Metairie LA Sept 2016-June2019

Color tech

Writing Estimates, billing invoices, ordering, and monitoring parts

Education

Southeastern Louisiana University May 2009

General studies Hammond, Fisher high school May 2007 Lafitte

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