Phlebotomist
Resume:
**** ******* *** *** ****** CA, *****
***********@*****.***
EDUCATION
Science Associates Degree and
Nursing Program, Los Angeles City
College, Los Angeles, CA (Sep 2019
– Current)
High School Diploma (Honors
chemistry, AP Spanish and
Calculus AB, Medical Academy),
Burbank High School, Burbank, CA
(Sep 2016 – May 2019)
CERTIFICATES: CPR, BLS and
Phlebotomy CPT 1
CORE COMPETENCIES
● Advanced interpersonal &
communication skills –
Able to liaise confidently
with senior stakeholders
● Team-player – Able to work
well within dynamic and
goal-focused teams
● Process driven – Able to
become quickly proficient in
new processes and systems
● Passionate and
Enthusiastic – Productive
and overcome obstacles
that is faced while
organizing events
● Confidentiality – Ability to
ensure the confidentiality of
sensitive information
● Analytical Thinking –
Strong logic to address
work-related issues and
problems.
● Multi-tasking – Highly
organized and able to
balance various
Zahira Manriquez
PROFESSIONAL PROFILE
Highly driven and motivated phlebotomist specialized in customer care services and administration, leadership, identifying growth opportunities, and developing positive client relationships. A meticulous employee with excellent communication skills demonstrated by many years of experience. Talented in personal and development management, program oversight, training, technical competence, and client support objectives. Customer-oriented care coordinator with a stellar customer satisfaction record. Well-versed in presenting comprehensive guidance plans, and assessing and providing appropriate support to needs. Focused and diligent professional with in-depth knowledge of patients' issues, best practices, and strong moral values. Confident in resolving issues even in the most stressful environments.
PROFESSIONAL EXPERIENCE
CPT 1 licensed Phlebotomist
(Phlebotomy Training Program)
UCLA Center for Prehospital Care [Jan 2022 – Apr 2022] Did my externship at UCLA 200 Medical Plaza Laboratory, Santa Monica UCLA Medical Center Orthopaedic Hospital, Ronald Reagan UCLA Hospital Inpatient Laboratory, and White Memorial Medical Center.
● Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
● Followed infection-control and safety procedures in carrying out daily phlebotomy functions.
● Prepared blood-collecting equipment, draw blood, and safely store and transport samples.
● Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
● Worked collaboratively with patients, healthcare providers, and patient support departments to ensure a high quality of service. Assistant Manager
Lashify, North Hollywood [Jan 2022 – Aug 2022]
● Sustained zero safety hazards by proactively maintaining a clean and organized warehouse environment.
● Achieved exceptional levels of customer satisfaction through timely, accurate processing and shipping of orders.
● Commended for team-oriented attitude, contributing to improved efficiency and nearly 100% accuracy in order tracking and processing.
● Readily support new processes and promote a team-oriented environment to enhance productivity, build morale, and control costs.
● Handled shipping of high-value items with zero instances of damaged goods.
responsibilities
simultaneously
● Bilingual - English and
Spanish
● Goal Oriented – Decisively
meet expectations as a
reliable team player
● Detail-focused – Very
strong attention to detail
● Decision-making – Strong
decision-making in a
fast-paced and pressurized
environment
Cashier
Subway, Sun Valley CA [Jul 2019 – Dec 2021]
● Delivered to each customer with the highest levels of service and satisfaction at all times.
● Regularly communicated with vendors, and assisted with restocking shelving and product displays.
● Headed closing and opening duties, and ensured spaces were tidy and ready for business each day.
● Calculated total payments received during a period, and reconcile this with total sales.
● Demonstrated outstanding customer service, resolved customer concerns, and helped build customer loyalty.
● Helped managers with administrative jobs.
Cashier
Chop Stop, Burbank, CA [Jul 2020 – Aug 2021]
● Always display a positive and friendly attitude towards customers and fellow team members.
● Handled cash and credit transactions.
● Recalculate the cash amount and compare the total with sales data at the end of the day.
● Maintained a safe and hygienic work area.
● Processed transactions, answered phones, maintained a shop, assisted customers, and provided excellent customer service.
● Completed daily cash balancing at the end of every shift.
● Ensured a positive experience for customers, regardless of restaurant volume.
● Ensured compliance with departmental policies, rules, and regulations.
Volunteer Personal Assistant
Athletic Training, Burbank, CA [Dec 2019 – May 2019]
● Checked to make sure the room was tidy and that all the equipment was in its proper place.
● Carried all of the athlete's equipment and assisted with managing and preparing for physical exercise.
● Completed all basic financials for the household, including bill pay, insurance, etc.
● Demonstrated ongoing respect and confidentiality when it comes to their private life.
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