Registered Client Associate

Elizabeth Freedlund

+1-818-***-**** ****.*********@*****.*** Calabasas, CA 91302

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every client a positive and memorable experience.

SKILLS

CRM Software

Account Management

Compliance Requirements

MS Office

Time Management

Portfolio Management

Email Marketing

Sales Management

Investment

Financial sales

Financial planning

Strategic Thinking

Creativity and Innovation

Financial analysis

Customer Relations

Financial Software Expertise

EXPERIENCE

Paraplanner, Ameriprise Financial, October 2023-Current

Calabasas

Conducted research on investment options, market trends, and financial products

Prepared and analyzed client portfolios, recommending adjustments based on financial goals

Coordinated and facilitated client meetings, ensuring effective communication of financial strategies.

Monitored changes in market conditions and made adjustments as needed to client portfolios.

Utilized a variety of software systems including CRMs and portfolio management tools in order to track client information and manage portfolios efficiently.

Registered Financial Associate, Ally Invest, June 2021-October 2023

Remote

Provided exceptional client service, managing inquiries and resolving issues promptly

Demonstrated strong knowledge of financial products, policies, and industry regulations

Maintained accurate records, processed transactions, and ensured data integrity in CRM systems.

Followed up with customers through various communication channels like email, chat. for feedback or additional information required for resolution.

Adhered to industry standards for providing excellent customer service at all times..

Business Development Manager - Remote, exciteholidays.com, October 2019-January 2020

Los Angeles - Remote, CA

Developed and executed comprehensive sales plans to achieve and exceed revenue targets

Conducted presentations and product demonstrations to potential clients, showcasing value propositions.

Maintained a database of existing customers and prospective leads.

Maintained open and ongoing communication with clients to meet needs and expectations.

Financial Advisor, Merrill Lynch, January 2019-October 2019

Westlake Village

Conducted presentations and product demonstrations to potential clients, showcasing value propositions.

Reviewed existing client accounts to identify any gaps or areas needing improvement.

Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs.

Researched economic trends and market conditions to provide up-to-date information on investment options available to clients.

Registered Client Associate, Wells Fargo Advisors, LLC, March 2011-April 2018

Woodland Hills

Assisted in the processing of new accounts, transfers, and other transactions.

Ensured compliance with all relevant laws, regulations, and policies.

Maintained client relationships by responding to inquiries promptly and accurately.

Reviewed trade confirmations for accuracy prior to sending them out..

Developed and deepened relationships with new and existing clients to advance progress and improve business.

Educated clients about investing principles, strategies, products, services.

EDUCATION AND TRAINING

Bachelor of Science in Business

Indiana University, Kelley School of Business, Bloomington IN

CERTIFICATIONS

Series 7

Series 66

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