Technical Support Customer Service

Camron Elijah Chennault

***************@****.*** Decatur, GA 770-***-****

CAREER SUMMARY & QUALIFICATIONS

Multifaceted student-professional with a 7+ background in the technical support, customer service, and concierge services

Possesses Google Technical Support Fundamentals Certificate & knowledge of information technology support methodology

Able to host groups of 100+ at a time while offering them memorable experiences in hospitality & commercial environments

Intermediate fluency in the German language & able to effectively communicate with a diverse group in a courteous manner

Talented team member with the ability to collaborate with workplace personnel in order to accomplish common set of goals

Proficiencies include good memorization, attention to details, spatial perception, & remaining calm in challenging situations

Adheres to corporate policy, industry regulations, and safety rules in order to reduce the occurrence of recordable injuries Areas of Experience

Systems Administration Information Technology Support Team Collaboration Troubleshooting Network Security Database Management Complaint Resolution Financial Management Group Concierge Services Time Management Product Education Information Systems Policy Enforcement Project Support Distribution Operations Customer Engagement Certificates / Technical Skills

Google Technical Support Fundamentals, Microsoft Word, PowerPoint, Google Applications, Windows OS, IOS WORK HISTORY

Caregiver Personal Family, Decatur, GA January 2020-Present

Serve in a caregiver role capacity for parents due to their medical disabilities and complications that have arisen with age

Transport parents to their doctor appointments, grocery shopping, prescription fulfillments, and physical therapy sessions

Collaborate with siblings to complete minor to major maintenance throughout the home in order to reduce strain on parents Valet Driver Executive Parking Systems, Atlanta, GA (Ended due to Covid) January 2020-March 2020

Executed valet parking services for the guests of multiple hospitality venues, hotels, & 5-star rated restaurant establishments

Provided exceptional customer service by greeting patrons upon arrival and assisting with the unloading of their belongings

Collaborated with on-site security personnel and reported unusual occurrences in order to support the safety of guest property Host The Sun Dial Restaurant, Atlanta, GA January 2019-September 2019

Guided a daily average of 300+ patrons to a reserved dining experience at a 723 ft high world-class restaurant establishment

Promoted the establishment’s noteworthy features such as its tri-level complex, cocktail lounge & 360-degree panorama view

Provided guests with top-tier, trademark service while communicating to them in a clear, professional, and respectful manner Package Handler FedEx, Austell, GA May 2017-August 2017

Expedited supply-chain distribution operations by sorting, loading, and unloading a high-volume of cargo in a timely manner

Supported freight logistics and planning by verifying package specifications and ensuring that they matched the shipping data

Maintained accurate records & utilized warehouse management tools to accurately organize packages weighing up to 100 lbs. Summer Guest Relations Ambassador Coca-Cola Company, Atlanta, GA March 2016-July 2016

Hosted unique visitor experiences for large groups of 100+ guests daily as they explored the facility and the Coca-Cola brand

Conducted private tours, VIP experiences, and interacted with dignitaries from around the globe during their visits to Atlanta

Engaged guests by connecting to their personal experiences and educating them on Coca-Cola products, history, and exhibits Intern New Approach Resumes, LLC., Decatur, GA January 2013-August 2015

Represented company at vendor exhibitions by engaging crowds of 50+, explaining core services, and responding to inquiries

Collaborated with a team of interns to increase brand awareness by word of mouth, social media, & wearing company apparel

Performed troubleshooting for company technical issues and consulted management team on database management functions EDUCATION

Georgia State University, Atlanta, GA Expected Graduation 2024 Finance

Georgia Cyber Academy, Atlanta, GA 2015

State Accredited Charter School Diploma; GPA 4.0

Honor Roll 9th-12th Grade

Contact this candidate