Data Entry Customer Care
Resume:
Olajide Jerome
ACCOUNT PAYABLE/CUSTOMER CARE REPRESENTATIVE/IT NETWORKING SKILLS
jidejerome@yahoo,com
**********@*****.***.***
Skills
Fast Learner
Computer Skills
Ability to Multitask
Customer Service
Communication Skills
Hobbies
Traveling, Meeting people
Profile
An outstanding Customer Care agent with great knowledge and experience in providing assistance/care in different field and environment. I am solution minded with a natural motivation to solving problem. Great in multitasking, very friendly and an outstanding team player.
Employment History
Christ Embassy, Waukesha, WI
2016— 2020
Account Payable duties
Data entry specialist.
Input customer data, upload sales information.
• Maintain and update vendor files
• Generate and balance account payable reports to vendor statements
• Open and manage vendor accounts
• Process data entry of all invoices along with proper general ledger coding
• Process invoices from various vendors.
• Verifies proper coding and approvals
• Analyze and follow up on purchase order variances
• Research and resolve all payment problems.
• Files and maintain documents, records and reports
• Ensures timely payment of vendor invoices and expense vouchers
• Maintain accurate records and controls reports
• Match checks to invoices by verifying vendors payment information
• Audits, research and reconcile vendor statements
• Work closely with outside personnel, vendors and internal purchase and warehouse
• Assists in maintaining vendor database
• Works closely with accountants for proper coding
• Renegotiate payment plans with vendors
CEC VENTURES April 2010 - January 2016
Lagos, Nigeria.
Customer service representative
Reviewed all invoices for appropriate documentation and approval prior to payment
Sort and distribute incoming mails
Receive and respond to client queries and feedback
Process 3 way P.O. matching invoices.
Manage and prepare all invoices on a daily basis and send for approvals and match with purchase order.
Performed data entry of all invoices along with proper general ledger coding
Assist in maintaining vendor database
Prepare and perform check runs
Assist in overall administrative activities in the office
Education
BSc, Ogun State University.
2001 — 2006
COMMUNICATION MAJOR
Diploma, Nettech Solutions. Lagos
2006 — 2008
Diploma in Computer Networking
Cisco Career Certifications
Cisco certified Network Associate- CCNA
2010
Troubleshoot complex network and hardware issues, isolating the source of problems and implementing the most cost-effective solutions.
Assisted in staff training and mentoring initiatives to onboard over 25 new users onto the system.
Offered comprehensive and detailed documentation of IT processes and procedures to better facilitate understanding and usage within the organization.
High School Diploma,Army Day Sec. School, Zaria. Nigeria
1988 — 1993
Graduated high school, NECO
Primary School Certificate, L.E.A., Zaria. Nigeria
1980 — 1986
Primary School Certificate
References:
Erick Wagner – 262-***-****
Olamide Jerome - 414-***-****
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